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Cannot add category in VM

Started by Terrenuit, September 18, 2017, 20:30:52 PM

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Terrenuit

Hi,
I click the + button to add a new category,
the clock turns more than one hour not stop down.
what is the problem ?
I wish someone can help me, please !

http://image.noelshack.com/fichiers/2017/38/1/1505728730-message.jpg

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Terrenuit

it's not my cas,
my joomla is 3.7.5
Virutemart is 3.2.4

GJC Web Design

it must be similar.. haven't read the whole post but as I understand it it is an ajax/JSON problem on some servers
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Terrenuit

I think it's a problem of the version of Joomla and VM, the compatibility ?
I used the latest versions.

Terrenuit

Can I cancel the old VM version ? I think I will install the VM 3.2.2 will be better.

Milbo

The change is between vm3.0.18 and vm3.2, so ... it must be something else. It can be then the ajax problem. Check also your java console of your browser. Sometimes 3rd party plugins interfere.
Should I fix your bug, please support the VirtueMart project and become a member
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Terrenuit

The problem is solved, because my web hoster who supplied a bad Joomla.
after having directly download Joomla.net
it's better.