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* SOLVED* Checkout error http 500 in address fields

Started by rriksen, January 19, 2017, 11:13:43 AM

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rriksen

Good morning,

Everything goes fine up to the checkout page. I disabled registered user only to test, but as soon as you click
on the shipping or billing address field it gives a 500 error? Am I missing something? Fresh installation with the latest joomla release.

Page: http://www.spainnails.com/index.php/en/webshop/user/editaddresscartBT

and

http://www.spainnails.com/index.php/en/webshop/user/editaddresscartST?virtuemart_user_id

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

rriksen

[Thu Jan 19 18:52:10.840238 2017] [:error] [pid 12231:tid 2802744176] [client 37.152.138.82:57287] libpng warning: Interlace handling should be turned on when using png_read_image
[Thu Jan 19 18:52:29.424710 2017] [:error] [pid 12231:tid 2739805040] [client 37.152.138.82:57333] libpng warning: Interlace handling should be turned on when using png_read_image, referer: http://www.spainnails.com/index.php/en/
[Thu Jan 19 18:52:34.961292 2017] [:error] [pid 12231:tid 2571967344] [client 37.152.138.82:57358] libpng warning: Interlace handling should be turned on when using png_read_image, referer: http://www.spainnails.com/index.php/en/wsbhopmain
[Thu Jan 19 18:52:34.961364 2017] [:error] [pid 12231:tid 2571967344] [client 37.152.138.82:57358] , referer: http://www.spainnails.com/index.php/en/wsbhopmain
[Thu Jan 19 18:52:48.795772 2017] [:error] [pid 12231:tid 2676865904] [client 37.152.138.82:57374] libpng warning: Interlace handling should be turned on when using png_read_image, referer: http://www.spainnails.com/index.php/en/webshop/eyelashes
[Thu Jan 19 18:52:49.568673 2017] [:error] [pid 12231:tid 2446089072] [client 37.152.138.82:57390] libpng warning: Interlace handling should be turned on when using png_read_image, referer: http://www.spainnails.com/index.php/en/webshop/eyelashes
[Thu Jan 19 18:52:54.168805 2017] [:error] [pid 12231:tid 2792254320] [client 37.152.138.82:57407] PHP Warning:  require_once(/home/rcb/domains/spainnails.com/public_html/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/rcb/domains/spainnails.com/public_html/templates/pure/error.php on line 42, referer: http://www.spainnails.com/index.php?option=com_virtuemart&view=cart&lang=en
[Thu Jan 19 18:52:59.472997 2017] [:error] [pid 12226:tid 2655886192] [client 37.152.138.82:57416] libpng warning: Interlace handling should be turned on when using png_read_image
[Thu Jan 19 18:53:02.464097 2017] [:error] [pid 12226:tid 2477558640] [client 37.152.138.82:57419] PHP Warning:  require_once(/home/rcb/domains/spainnails.com/public_html/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/rcb/domains/spainnails.com/public_html/templates/pure/error.php on line 42, referer: http://www.spainnails.com/index.php?option=com_virtuemart&view=cart&lang=en
[Thu Jan 19 18:53:05.381226 2017] [:error] [pid 12226:tid 2729315184] [client 37.152.138.82:57428] libpng warning: Interlace handling should be turned on when using png_r

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

rriksen

Thank you both for your replies! It is apprieciated!

Found some issues, error after clicking on address is:

Checkout after click on address:


Warning: require_once(/home/rcb/domains/spainnails.com/public_html/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/rcb/domains/spainnails.com/public_html/templates/pure/error.php on line 42

Fatal error: require_once(): Failed opening required '/home/rcb/domains/spainnails.com/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/local/php56/lib/php') in /home/rcb/domains/spainnails.com/public_html/templates/pure/error.php on line 42

Tried to look it up, but cant seem to do with my limited knowledge... Any hints for me?

Remco


jenkinhill

Your template "pure" is looking for a non-existent file in Joomla's libraries - no mentions of any VirtueMart file in the error message.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

rriksen

Good morning,

OK, got it )) Thanks and sorry.

Remco

rriksen

The problem at the end was the recaptcha module! After disabeling that everything works fine!


jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum