Virtuemart Emails

[aprodrigues]

Hi,

I'm using the last version of Virtuemart and what is happening is that Virtuemart is sending the same email to client and Shop owner. Sends the same format, text and data.

Somebody help me configuring the corret mail format?

[Jörgen]

Hello

http://forum.virtuemart.net/index.php?topic=79799.0

What is the correct format then ?
How Do the emails look, theay are very similar, but exactly the same ?
Do You use overrides ?

Check under views/invoice/mail_xx.php

regards

Jörgen @ Kreativ Fotografi

[aprodrigues]

The thing is that Virtuemart is not sending mails to client... only to shop owner.

Can you help me?

Joomla, a v. 3.6.4.

VirtueMart 3.0.18

[Jörgen]

What was the first mail about ?

Where did that come from ?

Now there is another story ?

At what order statuses ? All statuses ? or only some ?

If You want help, then accurate infornation is very important, If You don´t have the time to describe Your problem, who Do You think will find the time ?

Have You checked the settings in configuration->checkout ?

If not, then then there is high time to do so ...

This sounds like a misconfiguration.


regards

Jörgen @ Kreativ Fotografi

[aprodrigues]

Hi,

It just don't send emails to client. That´s the only problem.

[jenkinhill]

In your first post you said

Virtuemart is sending the same email to client and Shop owner.

Now you say

It just don't send emails to client

So what is the actual issue?

[aprodrigues]

The second one.

thks

[Jörgen]

Sorry, but the batteries in my chrystal ball are running low.

I gave You something to check, have You even bothered to check this ?

I will make a last effort, then some one else is welcome to help You.

Can You send emails through joomla to Your clients ?

New install ?

Update ? In that case from what ?

Has it worked Before ?

Any custom template ?

Live site ?


regards

Jörgen @ Kreativ Fotografi

[aprodrigues]

Hi Jörgen,

It's a new live site.

This was the first time I've made tests in virtuemart.

When I register a client, the shop owner gets the emails, but the client nope. If I bought something with that client the shop owner gets all emails, but the client nope.

I'm using a Xenon template from virtuemarttemplates.com.

I think it may be a config problem, but I'm not reaching the solution.

Thks a lot for your help and tell me if you need more informations.

Pedro

[Jörgen]

Please 

Have You checked the settings in configuration->checkout ?
If not, then then there is high time to do so ...

regards

Jörgen @ Kreativ Fotografi

[aprodrigues]

Hi,

Yes. Register on checkout and other options checked in.

[Jörgen]

Then please show what You have chosen.

There is where You decide for which order STATUS emails are sent.

So far You have only told non sense.

regards

Jörgen @ Kreativ Fotografi

[jenkinhill]

When I register a client, the shop owner gets the emails, but the client nope. If I bought something with that client the shop owner gets all emails, but the client nope.

I assume that the email addresses (vendor & shopper) are on different domains?

As it is basically Joomla that sends out registration emails I'd first check simple registration in Joomla. In Joomla's user manager delete your registered client, set user options to:
Allow User Registration:  Yes
New User Account Activation:  Self

Then publish Joomla's mod_login somewhere on your template and use it to register as your client. The client should receive the email from Joomla. If not then first check spambox on the client email, if not ehere you need to check Joomla mail settings.

[aprodrigues]

Thks jenkinhill

Now it works.

But after activate account sucess msg, shows this error:

Erro
COM_VIRTUEMART_FILE_NOT_FOUND

??

Thks

[GJC Web Design]

login from the frontend as an admin and you will see what file is missing