Receiving Email - An error with your payment method paypal on your store (Name)

[mohtashimj]

Hello Team,

From last few days we are receiving an e-mail with the following message. How to solve it?

Framework: Joomla 3.9.1
(VirtueMart 3.2.2)

-------------------------------------------
Hello,

An error with your payment method paypal on your store East Ringwood JFC Merchandise Shop. The details are logged in the file paypal.3.log.php .
The VirtueMart Team

[AH]

look in your payment log files ov your server

[mohtashimj]

I have checked the log file mentioned in email and got the below error.

ERROR checkPaypalIps: Error with REMOTE IP ADDRESS = xxx.xx.xx.xx. (This is US IP Address)
                        The remote address of the script posting to this notify script does not match a valid PayPal IP address



Thanks in advanced.

[AH]

then you need to figure out if this is a valid paypal ipn  address

VM thinks it is not

[mohtashimj]

So how can we skip this checking process so that we can't these error and email notifications?

[AH]

in paypal configuration second tab

Check IPN provider IP

Set to N

But you may want to find out what ip address is being used to sen IPNs

[jenkinhill]

Was the function to ignore IPN present in the Paypal plugin with VM3.2.2?  (Ignore this comment if mohtashimj updated the pp plugin from the original)

[AH]

OOps - Thanks Jenkinhill

I did not consider the version - Not sure if it existed back then - they can always check

[mohtashimj]

Hello Guys,

Thanks for your feedback's.

Today I have commented the below line of code from the file "plugins/vmpayment/paypal/paypal/helpers/paypal.php" and will keep an eye on this if we will receive same email again for the issue mentioned in my original post.

if (!$this->checkPaypalIps($paypal_data)) {
         return false;
      }

I will also check the PayPal configuration later and will update you on this.

Thanks again.