Installation error vmError: Could not find VirtueMart submenues, please install

Started by goraelec, July 03, 2016, 14:40:12 PM

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goraelec

Hello. I'm trying to install VirtueMart 3.0.14 on joomla 3.5.1, but I'm getting error "vmError: Could not find VirtueMart submenues, please install VirtueMart again"
and "UPDATE SERVER NOT FOUND IN XML FILE:/administrator/components/com_virtuemart/virtuemart.xml"

jenkinhill

You should use VirtueMart 3.0.16 with Joomla 3.5.1  Get it from here:  http://dev.virtuemart.net/projects/virtuemart/files

Install instructions (apply to VM2 and 3)  http://docs.virtuemart.net/tutorials/30-installation-migration-upgrade-vm-2/80-installation-of-virtuemart-2.html

You can ignore the update server message if you see it, as that is not required for installation.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum


GJC Web Design

r u installing fresh or updating? Explain fully what your trying to do

This message only comes if VM is already installed (com_virtuemart menu entries exist) and there are some menu problems

also afaik it doesn't stop the installation

look at administrator\components\com_virtuemart\install\script.virtuemart.php to see what its doing
GJC Web Design
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mickey3k

Hi,

I get the exact same error and cannot find any solution to it.
I tried installing VM 3.0.16 on Joomla 3.5.1 (PHP 5.6) with the Joomla installer and get the same messages "vmError: Could not find VirtueMart submenues" and Update Server not found. I am pretty sure that I uninstalled VM once, so it is not a fresh installation (but I installed and re-installed so many times now that I am not 100% sure any more ;)).

I had VM running on this host/Joomla version before but had to re-set up the site completely after it has been hacked. So it is rather no provider problem.
I tried with older VM versions, with version 3.0.17, set the PHP version down, checked the folder/file permissions with Akeeba Admin Tools, but nothing helped..

There must be more information to this error.. Please if anyone has any tips, I'd be glad to hear.

I would try installing manually, but I don't really know how. Can someone tell me how to manually install VM or post a tutorial? Simply uploading the folders is not everything, I guess...

It would be really great to get some hints on how to solve this problem because it makes using VM impossible..

Thanks!
Michael

Milbo

The problem is the reinstalling. I fear your vm menues are out of order. We advice not to reinstall, it creates a lot problems. Better is to update.

use phpmyadmin or similar and open your _menu table, delete all entries with "com-virtuemart" in the path and use the tableupdater to get the menues back.
Should I fix your bug, please support the VirtueMart project and become a member
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