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Started by alyex, April 24, 2016, 12:14:12 PM

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alyex

#15
Can we use Team viewer to see and solve the issue?
Joomla  3.4.5
VM        3.0.14
PHP       5.6.14
URL       local server

GJC Web Design

the failure to add to cart is imho 90% a Javascript error or an out ofdate template

so.. look for JS errors, disable every ext u can think of, be CERTAIN you are using the vm3.0.16 VM templates
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

alyex

Thank you for your response I use VM 3.0.14.

How can I have VM 3.0.16   ???
Joomla  3.4.5
VM        3.0.14
PHP       5.6.14
URL       local server

VMTemplates.net

Simply download latest 3.0.16 version from here: http://dev.virtuemart.net/projects/virtuemart/files
and install using Extensions -> Manage

IMPORTANT! Before you run an update make a backup copy - just in case ;)
We develop VirtueMart templates since 2008
https://www.virtuemarttemplates.net/
Join the VirtueMart Templates Club today and get an access to over 60 VirtueMart templates
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If you need a custom VirtueMart Template design please visit https://www.virtuemarttemplates.net/custom-virtuemart-template-design.html
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Join the VirtueMart Templates Club, purchase the template or order one of our services like Hosting, Website Maintenance, Security and Optimization, Template Customization and more

GJC Web Design

also the changes are minor and certainly have nothing to do with the FE add to carts.. template or Js or both
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

alyex

I bought the VM from day counts website. But this one that you gave me is free write?
Joomla  3.4.5
VM        3.0.14
PHP       5.6.14
URL       local server

Jörgen

VM is alway free, You can not charge for the VM-code.

http://virtuemart.net/features/what-is-virtuemart

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

GJC Web Design

Please provide a link to where you say you paid for a VM download..

are u sure you didn't pay for a template with VM pre installed?

Plus.. why are u not demanding Day Counts fix this for you?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

alyex

I asked them to fix the not working add to cart button in the product details page but they said ask in VM forum.

They can only answer question related to advance inventory component for Virtumart.

So still I have no answer.
Joomla  3.4.5
VM        3.0.14
PHP       5.6.14
URL       local server

Jörgen

#24
Quote from: alyex on April 26, 2016, 10:03:20 AM
here are my setting:


Select the default template for your Shop  Joomla default
Category Template--> Joomla default
Cart layout--> No override
Category Layout--> No override]
Sublayouts for products in categor-->No override
Product layout-->No override

Do I have to change any thing?

Have You really tried with the protostar template, the above settings does not tell us anything. You can have this settings with any template.

Adding a product to the cart is so basic that if a new vanilla install with VM would not work, there would be thousends of posts here about the issue.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

GJC Web Design

plus your feedback is verging on hopeless... after 20+ posts we still don't know the exact details of your setup

If you can't be bothered to set down your exact setup and circumstances who will bother to help you?

and as repeated a 3rd time.. add to cart woes are 90% JS errors or out of date template

have u checked for JS errors
Have u switched THE WHOLE SITE to Prostar
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

alyex

Thank you for you response..

I installed the last version 3.0.16 but still same Issue.

I also try protostar template but the issue not solved.

I try to open it in different browser also not worked.

Is it possible to connect via team viewer?
Joomla  3.4.5
VM        3.0.14
PHP       5.6.14
URL       local server

Jörgen

Quote from: GJC Web Design on May 08, 2016, 18:11:52 PM
plus your feedback is verging on hopeless... after 20+ posts we still don't know the exact details of your setup

If you can't be bothered to set down your exact setup and circumstances who will bother to help you?

and as repeated a 3rd time.. add to cart woes are 90% JS errors or out of date template

have u checked for JS errors
Have u switched THE WHOLE SITE to Prostar

Totally agree, maybe someone else can try to help.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.