[SOLVED] Shop Checkout Not Working

[futureclient]

Hello, I recently updated one of my sites using VirtueMart from version 3.0.8 to 3.0.12, upon updating my clients shop checkout stopped working. When anyone clicks 'Check Out Now', the page refreshes and nothing happens.

Also, for components virtuemart-aio and tcpdf, I get a page saying

'ERROR
An error has occurred.
404 Component not found
Return to Control Panel'

I've looked through all the setting, cleared my sites cashe and tried re-installing all components in the .zip file provided for 3.0.12 and nothing has fixed either issue.

Is there a fix? I need my clients online shop running ASAP, as my client site is offline, its not a good place to be!

My store is running Joomla 3.4.8 and PHP 5.4

[jenkinhill]

FFS. Did you try a search?

http://forum.virtuemart.net/index.php?topic=126403.msg436199#msg436199
http://forum.virtuemart.net/index.php?topic=127043.msg435441#msg435441

As for the checkout issue, we can only guess without a URL.

[futureclient]

OK I understand the 404 error now.

I've sent a private message to you for the website URL as well as a username and password for an account, to hopefully fix the checkout problem.

[futureclient]

Sorry, don't mean to hassle, but did you get my PM?

[GJC Web Design]

PM are usually ignored as Jenks clearly states

Unsolicited PMs/emails will be ignored.

This is totally run by volunteers on here!

Have u searched at all?

)0% of your problems are because your template is out of date.. have you tried with Protostar? 

have u read:  http://forum.virtuemart.net/index.php?topic=104795.0

[futureclient]

This is totally run by volunteers on here!

Have u searched at all?

)0% of your problems are because your template is out of date.. have you tried with Protostar? 

Hi, thanks for your reply.

Yes, I've looked around quite a-bit, but no luck finding what I need/have ...

The site ( http://bit.ly/20lV0ax ) had no problems in VirtueMart 3.0.8, as stated before.
We've done backups with Akeeba, but feel like just restoring to a working version will not help solve this problem, especially if it happens again.

But, we really need my clients checkout working again!

[jenkinhill]

I just found time to look and checked out a product OK. But maybe you have restored an older version?   Usual cause for an issue like this is a need to update template overrides.

[futureclient]

Just went into the Extensions: Update and got these warning messages:

"Warning
Update: Could not open update site #6 "VirtueMart plg_vmpayment_klarna Update Site", URL: VirtueMart plg_vmpayment_klarna Update Site/extension.xml

Update: Could not open update site #7 "VirtueMart plg_vmpayment_klarnacheckout Update Site", URL: VirtueMart plg_vmpayment_klarnacheckout Update Site/extension.xml

Update: Could not open update site #9 "VirtueMart plg_vmpayment_paypal Update Site", URL: VirtueMart plg_vmpayment_paypal Update Site/extension.xml

Update: Could not open update site #10 "VirtueMart plg_vmpayment_heidelpay Update Site", URL: VirtueMart plg_vmpayment_heidelpay Update Site/extension.xml

Update: Could not open update site #11 "VirtueMart plg_vmpayment_paybox Update Site", URL: VirtueMart plg_vmpayment_paybox Update Site/extension.xml

Update: Could not open update site #12 "VirtueMart3 plg_vmpayment_skrill Update Site", URL: VirtueMart3 plg_vmpayment_skrill Update Site/extension.xml

Update: Could not open update site #13 "VirtueMart plg_vmpayment_authorisenet Update Site", URL: VirtueMart plg_vmpayment_authorizenet Update Site/extension.xml

Update: Could not open update site #14 "VirtueMart plg_vmpayment_sofort_ideal Update Site", URL: VirtueMart plg_vmpayment_sofort_ideal Update Site/extension.xml

Update: Could not open update site #30 "VirtueMart plg_vmpayment_realex_hpp_api Update Site", URL: VirtueMart plg_vmpayment_realex_hpp_api Update Site/extension.xml

Some update sites are disabled. You may want to check the Update Sites Manager."


These weren't showing up there earlier ...

[jenkinhill]

Again - search!
http://forum.virtuemart.net/index.php?topic=125685.msg446231#msg446231

[futureclient]

Again - search!
http://forum.virtuemart.net/index.php?topic=125685.msg446231#msg446231

Ooops, Sorry

[futureclient]

Got in contact with the company for our template. Found out it was outdated and needed a patch to fix the very thing causing the problem.

Its all sorted now. Thanks for your help