Offline Credit Card Processing error

[RFCdesign]

Hi,
I have installed Offline Credit Card Processing plugin for my website. During a test order I entered credit card info and hit Check Out Now... the page refresh with some random letters in the credit card number and CVV field. How do I fix it? Thanks

[attachment cleanup by admin]

[jenkinhill]

The iStraxx offline card plugin is supported by ticket. http://extensions.virtuemart.net/support-updates

[alatak]

Hello

The CC number and CVV are encrypted. The encryption key is saved in a file saved in the safepath folder.
Is your safepath in the VM config correct?
Check if you have a folder named 'keys', and a file <date>.ini

[RFCdesign]

Hi alatak,

I checked and I have both the "Keys" folder and <date>.ini in my safepath folder.
What do I do next?

Thanks

[alatak]

Hello
Open a ticket on extensions.virtuemart.net/ticket.