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Logged in customers don't get prices !

Started by mgordon, April 05, 2014, 16:03:08 PM

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mgordon

Using Joomla! 2.5.19, Virtue Mart 2.0.26d. Unregistered visitors to my site get prices shown for the products, but as soon as a visitor logs in the prices disappear.
They can still add items to the shopping cart etc, but no prices are shown. Prices aren't shown when they go to their shopping cart either.
Anyone out there with a solution ???

jenkinhill

Sounds like you have misconfigured the product shopper group - unless you are using shopper group specific pricing you should set the group for each product to be "Available for all"
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

mgordon

When adding products I always add all shopper groups as avail option. So I have checked up on what you are suggesting. Thank you for the tip though.

jenkinhill

Most VM stores do not need to use shopper groups at all.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

mgordon

Solved it. The default group had pricing options activated.