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Stock at 1 = 0 ?

Started by Kongzi, February 21, 2014, 12:41:33 PM

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Kongzi

Hello,
When I have 1 item product in stock, I cannot buy, it 's like stock = 0

No child or parent product, it's simple management. we put also 0 product ordered or not shipped in tab product status

Joomla 2.5.18 and VM 2.0.26d

Thanks
All the best

Jazajay

Hi Kongzi
I am assuming this isn't just a statement and is an actual question? :)

Have you checked stock saving?

IE: If you have pending orders which have this product in them, I'm pretty sure the: Virtuemart system, won't allow it to be bought if you then have stock check enabled - basically the user could be in the process of paying for this item; while another user then adds the last one to their basket - which technically will be about to be bought by another user. As a result, I'm pretty sure it will reserves it in the system; until the first user completes or cancels the order.

I would suggest checking / removing pending orders and see if this resolves it.

Kongzi

Hello,
Thanks for your answer but no pending order, and that 's the same for all products.
Maybe in the template overrides ?

If not, I don't have the way  :-\

Thanks,
All the best.