Author Topic: Blank page on checkout. Please help..  (Read 1628 times)

DimLV

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Blank page on checkout. Please help..
« on: November 15, 2013, 02:55:59 am »
I saw many post with that problem, but never find solution. If there is already, can you provide link please? I have two payment methods - Paypal and standart. Paypal is working fine. Standart I'm using with coupon code, when price is 0,00 USD. But right after checkout it's rederecting me to blank page.
I've tried with and without SEF.
Link I'm redirected
http://time4digi.com/index.php?option=com_virtuemart&view=cart&task=confirm
Joomla! 2.5.16
VM 2.0.24
Kindly ask you for help  :o

GJC Web Design

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  • VirtueMart Version: 3.6.8
Re: Blank page on checkout. Please help..
« Reply #1 on: November 15, 2013, 08:42:17 am »
by blank do you mean a white screen  (fatal error) or is the template there with nothing in the content area?

GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
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http://extensions.joomla.org/profile/profile/details/67210
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DimLV

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Re: Blank page on checkout. Please help..
« Reply #2 on: November 15, 2013, 15:21:09 pm »
Fatal Error. Page with message "This webpage is not available"

GJC Web Design

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Re: Blank page on checkout. Please help..
« Reply #3 on: November 15, 2013, 17:13:48 pm »
does the standard method work if the amount is above 0.00?

If it is a fatal error it must be logged some where on your server , check all your log files etc - if you can't find any ask your host
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

DimLV

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Re: Blank page on checkout. Please help..
« Reply #4 on: November 15, 2013, 20:07:33 pm »
does the standard method work if the amount is above 0.00?

I made price more than 0.00 and found same problem. If I switch error logs in joomla config to development mode, it appear just white screen, without any errors or webpage is not available message. Probably I have to look joomla error logs, but I'm not so expirienced with them. Paypal payment plugin is working fine. Do you thing hoster can help me?

GJC Web Design

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    • GJC Web Design
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Re: Blank page on checkout. Please help..
« Reply #5 on: November 15, 2013, 20:48:52 pm »
yes - if it is a white screen it's a php fatal error normally...

the error will be logged somewhere but this is very host dependent.. could be wriiten as a error_log in the Joomla root or in the host root logs folder etc
host will know
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation