Shipping Issue

[CreativeDesigns]

I am having an issue with the shipping on my clients site. I have set up the weights of the products in the backend. I have set up the shipping, such that if the product wieghs X, they pay X etc. The problem is that the system doesn't seem to be picking this up.

This is the process I followed:

• selected a product and added it to my shopping cart
• went to view shopping cart, and clicked check out button
• the system takes me to a regsitration page
• upon registration, it now takes me to another page which lists every single shipping item I have set up - INSTEAD OF WORKING OUT THE PRICE BASED ON THE WEIGHT

Why would this be happening and how can I fix it? http://www.gentlepresence.co.za

*confused*

please help

Impatient bump http://forum.virtuemart.net/index.php?topic=104795.0

[Maxim Pishnyak]

After shopper provides information about his address it's possible to provide to him available for this address shipment methods.

[CreativeDesigns]

In terms of this problem - I have noticed that the system is not recognizing the weight of a product (as set in the backend), and is also not including that in the shipping area upon check out.

Why would this be happening? And how can this be fixed?

[Maxim Pishnyak]

upon registration, it now takes me to another page which lists every single shipping item I have set up - INSTEAD OF WORKING OUT THE PRICE BASED ON THE WEIGHT

Maybe it's time to post here a screen shot of your setup for shipping by weight plugin?

[Maxim Pishnyak]

I can't see filled Lowest Weights in your shipment methods.

"I can't see" - I must be a psychic.

[CreativeDesigns]

Are you saying that I need to set a minimum weight for everything?
Ie for anything between 1.1kg and 2kg, and then 2.1kg and 5kg etc?

[Maxim Pishnyak]

Yepp. It's necessary to have weight ranges.

[CreativeDesigns]

Brilliant!
It works now!
Thank you so much for your patience with me. It's the first time I've had to do anything shipping related like this

[Maxim Pishnyak]

You're welcome!