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Emergency! Please help me, after upgrade to 2.0.16

Started by nhanamnguyenngoc, December 21, 2012, 16:58:51 PM

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nhanamnguyenngoc

Dear all,

      After i upgrade from 2.0.14 to 2.0.16, all function is fine. But i have BIG problem in product details page. For example:
      http://thaiduong.com.vn/shop/thuc-pham-chuc-nang/big-1-chi-tiet
      AS you can see, the price for this product is 1.000.000 VNĐ ( for quantity is 1 ), but when you increase the quantity of this, for example 2, the price of this product is 34.000 VNĐ. I am really don't understand where this number from?
      Everybody, please help me because this is a live site. I am very appreciate about all your helps and times.

BEst regards.

Nam Nguyen

P.S: But when i add this product into the cart. Everything is fine.




bytelord

#1
Hello,

As is see you use a gavick template, could you please try it out without template overrides? I see also a javascript error with permission denied, please disable also any cache technics you are using or js compression and test it please

Also you are loading jquerry 3-4 times ...
from k2 component, from vm2, from other extensions ... please follow

Use firebug to examine your site code and styling .. also for checking js conflicts ... http://forum.virtuemart.net/index.php?topic=102850.0

Javascript conflicts:
http://dev.virtuemart.net/projects/virtuemart/wiki/General_JS-Problems_with_templates_and_jQuery
http://dev.virtuemart.net/projects/virtuemart/wiki/JavascriptCSS_Template_Overrides_and_Avoiding_Conflicts_between_Libraries

Your site have too many issues related to your design / configuration mistakes ...

Regards
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

sadrem

Hello,
Enter product definition
in 2.0.16 You have multiple prices for products
Possibly You have defined another price for quantity more than one.
Just remove all prices and redefine them after that save.
p.s. Do not forget to change message icon to Solved.

bytelord

Thanks sadrem,

Yes please test that also and fix you site issues with jquery...
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

nhanamnguyenngoc

@sadrem: HI, i tried to remove all price for this product. Save it and defined again like you said but the problem still exists. :(
@bytelord: I am trying to find js like you said...but still not finish yet....

Tks

nhanamnguyenngoc

@bytelord: i disable K2 js and using the remote js library ( via google ) but it still loading from the page and i have no ideas to disable it.
Could you give me some hint?

Best

Nam

bytelord

Hello,

Use firebug as suggested and see which components are loading jquery for start, also you could use jquery easy and load only one instance of jquery (suggested to select version 1.7.x for jquery).
http://extensions.joomla.org/extensions/core-enhancements/performance/jquery-scripts/18327

If you search the forum you will tons of information regarding to joomla jquery conflicts.

Regards
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

nhanamnguyenngoc

Dear bytelord,

      1. I did all your suggestion about site ( not completely but almost ) about cache
      2. I already install Jquery easy before you tell me, and the problem still exists.
      3. I remember 1 thing with may help us about find where is the problem ( but i am not sure )
          a. Step 1: after i upgrade VM 2.0.16, then i was using VM plugin dropbox ( http://www.kaizenmediaworks.com/virtuemart-2-0-custom-field-dropbox-plugin ) of Mod. PRO
          b. Step 2: I was using in this product (http://thaiduong.com.vn/shop/cham-soc-toc/dau-goi-duoc-lieu-thai-duong-3-chi-tiet) with this price: 34.000 VND which appear when we increase or descrese  quantity of any product
          c. I am sorry PRO if i am wrong but this price now appear as we can see in any product details ( for example: http://thaiduong.com.vn/shop/thuc-pham-chuc-nang/big-1-chi-tiet )

      4. I tried to disable this plugin but the problem still exists. This price i am absolutely sure that belong to the product which i was using in 3.b ) because in this store just only this product have this price.

So, please help me

P.S: SUPERMOD (http://forum.virtuemart.net/index.php?action=profile;u=39059) could you please looking this post for me ?

With best regards,

Nam

nhanamnguyenngoc

@bytelord: i also asked SADREM for checking my site from backend and he didn't find any problem too. So please give me the way....

bytelord

Hello,

I don't know the way, i just make some suggestions, tested with other products on your site is working fine, the product does not exist lat time i checked.
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

Milbo

Quote from: nhanamnguyenngoc on December 22, 2012, 05:16:25 AM
P.S: SUPERMOD (http://forum.virtuemart.net/index.php?action=profile;u=39059) could you please looking this post for me ?

The programming skills of bytelord are much higher, he is a studied programmer, while "Pro" is just a very good shopowner with a massive experience in vm2, but not a programmer. If bytelord cannot help you and I dont know also,.. it is very, very rare that Pro or jenkin can help you.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

sadrem

Problem was
1) jquery versions conflicts. jquery easy plugin has solved the problem
2)ACESEF component that modified url in ajax requests

p.s. Do not forget to change message icon to Solved.

Milbo

ahh ACESEF is also one of the evils, ... like the azrul mambot,...
can someone explain me why other programmer write something like this?

Looks like that this people dont like freedom. Do not understand the main rule on earth "DONT interfere in business of OTHER people". Thanks sadrem
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

sadrem

Hello,
It was very funny to find the problem.
As I work with joomla I understand the gold rule : "Use less extension as You can" :)

Milbo can You answer this guy ?
http://forum.virtuemart.net/index.php?topic=111381.new;topicseen#new
It's very important for project tutorials that he writes.
p.s. Do not forget to change message icon to Solved.