VM2 PayPal integration doesn't store an order

rnoppert · December 18, 2012, 16:30:21 PM

Hi,

I noticed the PayPal plugin doesn't store an order, before payment has been done, so if I cancel payment of an order through PayPal, nothing is stored for the order. This means a vendor might potentially lose data from a potential client, if for some reason the payment wasn't processed. Is this the way integration of VM2 with PayPal was intended to work, or is something going wrong in our implementation (Joomla 2.5.8, VM 2.0.8e)?

Regards,

Richard.

alatak · January 04, 2013, 18:08:13 PM

Hello

The order is stored before calling paypal.
If the payment is not processed, then the order is cancelled.

rnoppert · January 06, 2013, 12:02:58 PM

Hi,

I just updated the site to VM 2.0.14 and did another test with PayPal. It now works, so all orders with the PayPal payment method selected are now stored in the orders table, regardless of the payment status. Could have been an issue with VM 2.0.8e, but solved for me.

Thanks for the response!

Regards,

Richard.

alatak · January 06, 2013, 17:46:31 PM

Hello

QuoteI just updated the site to VM 2.0.14

Our latest stable version is 2.0.16. Why did you update to 2.0.14?

rnoppert · January 06, 2013, 18:07:09 PM

Frist of all because the template we use has not been updated for VM 2.0.16 yet, but also because 2.0.16 is not stable. The sites I've tried to update so far all had issues with pricing, which meant I had to go back to 2.0.14 (which works for most of the functionality required, but still has some issues.

veeco · January 08, 2013, 13:44:37 PM

Actually before you click the checkout/confirm the order, every order saved in #_virtuemart_orders... have you take a look on that table ?

alatak · January 08, 2013, 13:54:56 PM

HEllo

Quoteso if I cancel payment of an order through PayPal, nothing is stored for the order.

Did you check that you have configurated paypal so it does send the notification?
If it is the case, your web site should receive that notification, and the order status should change.

rnoppert · January 08, 2013, 16:35:30 PM

Hi,

When using VM 2.0.8e it didn't work, but now I have installed VM 2.0.14 it does work. No issues for me anymore!

Regards,

Richard.

alatak · January 08, 2013, 20:49:14 PM

Hello

Check your sever logs to see if Paypal send you a notification. If it does not, then check your paypal account configuration

rnoppert · January 09, 2013, 11:56:40 AM

Hi,

It already works since the update to VM 2.0.14.

Regards,

Richard.

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VM2 PayPal integration doesn't store an order