Author Topic: Admin not receive a letter ordering J2.5 V2.0.10 HELP  (Read 12673 times)

coshevoi

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Admin not receive a letter ordering J2.5 V2.0.10 HELP
« on: November 26, 2012, 10:41:21 am »
Hi, Admin not receive a letter ordering  i try on V2.0.10 and  V2.0.14 - nothing

when i changes status order in admin panel (Orders List) and in order on site constant warning - You must specify at least one recipient email address.

i try changes on PHP mail - Sendmail - SMTP (with SSL no SSL) i try to put one email on joomla admin, VM admin,  Mail Setup and after i changes and write deferent mail and nothing

i try this http://forum.virtuemart.net/index.php?topic=105122.0  - nothing

Please help dont know what to do.

John2400

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bytelord

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #3 on: November 26, 2012, 12:46:09 pm »
Hello,

I think your user is not vendor. You could try under order & shoppers -> Shoppers, select your vendor user user and click on the top left the button "is a vendor".
If this did not work then  open your database using phpmyadmin and go to the table  xxx_virtuemart_vmusers, find your user id and be sure that haves "1" in both virtuemart_vendor_id AND user_is_vendor. The other users should not have  user_is_vendor=1, so if haves place it to "0".

Regards
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coshevoi

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #4 on: November 26, 2012, 13:27:36 pm »
Hello,
I think your user is not vendor. You could try under order & shoppers -> Shoppers, select your vendor user user and click on the top left the button "is a vendor".
If this did not work then  open your database using phpmyadmin and go to the table  xxx_virtuemart_vmusers, find your user id and be sure that haves "1" in both virtuemart_vendor_id AND user_is_vendor. The other users should not have  user_is_vendor=1, so if haves place it to "0".
Regards

Thaks  :D is working i open my database and place  user_is_vendor to 1. Good day for all.

dgsa82

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #5 on: November 09, 2015, 21:35:25 pm »
Hi, i have the same problem, i dont get notifications when a order is received, but if i change the status of the order i receive the notification.

In my database the virtuemart_vendor_id and user_is_vendor are set 1 for my user, and the other one is set to 0.

VM:2.0.24
Joomla: 2.5.16
URL: www.chimeneasdecolombia.com

I know i´m using an old version of joomla and virtuemart but we cant do the update yet.

Thanks

jenkinhill

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #6 on: November 09, 2015, 23:27:44 pm »
Your payment plugin is probably returning a pending status instead of confirmed so all you cn do is check that.

Updates are made to fix bugs and issues with functionality. So that is why it is a good idea to keep up with releases, but you have there a 2 years old verion of VirtueMart, and both your Joomla and VM versions are known to have critical security issues. "Can't update yet" will not help when your site is hacked and shopper/user data is compromised.

http://forum.virtuemart.net/index.php?topic=118683.0
Kelvyn

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dgsa82

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #7 on: November 09, 2015, 23:35:37 pm »
Hi, we are using this page only to make estimates, for now, so the payment method i had set up is a standard method (screenshot attached) so, there is not actually any payment made.

Can Virtuemart notify administrator when an order is received without any payment plugin?

Thanks

GJC Web Design

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Re: Admin not receive a letter ordering J2.5 V2.0.10 HELP
« Reply #8 on: November 10, 2015, 14:23:04 pm »
well .. this std. payment plugin does set the order to confirmed if that is how you configured it..
so I see no reason why you don't get emails if the other config is correct
Do the orders change to Confirmado when you check out?
GJC Web Design
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