Http500 error when user has incorrect credentials

[rvhattum]

Hi all,

I have a question regarding the login form within Virtuemart on the my account page. When a user has mistyped his credentials (or the user does not exist) the login form ends in an http error 500. I thought the problem occurs within the Theme i use but after i uninstalled it the error still occurs. Is this a known issue in Virtuemart 2.0.10?

My site with the login is: http://www.onobo.nl/index.php/maakbestel/mijnaccount

Hopefully you guys can help me...

Greetings from Holland,
Ralf

[jenkinhill]

500 errors are recorded in the server error log. Have a look there, as it will tell you what the problem is.

[rvhattum]

Hi Kelvyn, i have checked the logs and the only information i can see related to this error is these:

77.251.105.227 - - [13/Oct/2012:12:20:50 +0200] "POST /index.php/maakbestel/index.php HTTP/1.1" 500 1049 "http://www.onobo.nl/index.php/maakbestel/mijnaccount" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.14 (KHTML, like Gecko) Version/6.0.1 Safari/536.26.14"

The error log gives me not any information, except an SSL issue: [Sat Oct 13 12:16:35.663378 2012] [ssl:warn] [pid 24848] AH01909: RSA certificate configured for www.onobo.nl:443 does NOT include an ID which matches the server name. But is has another timestamp so i think this has nothing to do with the 500 errors.

Can you figure out with these logs what is happening here?

[concap]

In case that somebody is still having issues with this.
GO to Site->System Infotmation->Directory Permissions and check that logs dir is writable as Joomla is storing error messages here. If dir is not writable then Error 500 occurs