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Can't edit order confirmation email addresses.

Started by kbrookes, September 24, 2012, 09:07:47 AM

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kbrookes

I'm really beating my head against the wall on this one.

I've upgraded a store from VM1 on J1.5 to VM 2.0.10 on 2.5.

Whenever an order is made, the confirmation email is being sent off to the customer and the store owner.

But the from name and from email do not in any way match what's in the vendor settings for the store. There's just one vendor.

For example, the vendor email address is sales@mydomain.com, but all emails out of the store have a from-address of sales@mydomain.com.au. I cannot for the life of me figure out where to change this, if not in the vendor page.

Also, the from-name is not the Vendor displayed name, user name, contact information name, shop name or shop company name.

Any advice on how to troubleshoot this would be appreciated.
Kelsey
thinksync

mpdeepan

Hallo

I think You can check in shopper admin Profile and change Email adresse. Sometimes you have vender Email and admin Email with different adresse.