Forgot password?---Not working with in VM2 login

[websurf]

Me using joomla 1.7 virtuemart 2 and gantry framework.
While using forgot password option to reset password ...no email is received with verification code.
can anyone give a suggestion to tackle this problem?

[John2400]

websurf,
I have tested this issue to? in joomla 2.5.3 ( it still exists)
Yes there seems an issue with Joomla's sending of this code-
maybe you need to seek an answer in Joomla forums.
sorry

[websurf]

can i solve this issue by editing reset.php within com_users

[John2400]

I web surf,

I see you wrote a post in jooma with little to no luck -

I did see in joomla a suggestion regading going into the data base - I don't think that com.user files will help do anything.

* This is a  component of joomla - as the updated joomla is trying to prevent hacking - it will probably think you are trying to do the same thing.

* I know you cannot get back into the site due to this problem and really only the joomla - experts are really going to help  solve this issue.

* I was posted an update that says on april 2nd there might be a joomla update. this may solve your issue iFF joomla is set to automatically update. ?

[John2400]

I updated to 2.5.4 today -

tried to ask for the user name and password - It displayed a screen saying " the superuser cannot retrieve their password using this method"

* can you try - but use another user you have added to the site -