VirtueMart reviews issue with HTML

[VB74]

Hello everybody,

I have an issue with my VirtueMart reviews. Please, see the attached screenshot.

There is an issue with HTML.

Thanks in advance for the support.


VirtueMart 4.4.0 11095
Joomla 5.2.2
PHP 8.2.18

https://casa-bandera.com/fr/boutique-livres-cuisine-italienne/ebook-qs1

[hazael]

First, make sure that the data in the database is saved in the correct format (avoid double HTML encoding).
If the database uses the wrong encoding (e.g. latin1 instead of utf8mb4), character display errors may occur.

Check the table settings in the database: #__virtuemart_product_reviews and make sure the column responsible for comments has the utf8mb4 encoding

[VB74]

Hi hazael,

Thanks for your reply.

I checked the database and the column "comment", the HTML encoding is: utf8mb4_unicode_ci   

[hazael]

Hello and how are you? do you still have this problem?

[VB74]

Hi Hazael,

I'm fine thanks and you?

Yes, the problem is still there. I recently updated VirtueMart to the latest version (4.4.4) but it didn't solve it.