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Duplicate Admin Order Confirmations

Started by EsSa55, March 23, 2020, 13:06:44 PM

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EsSa55

March 23, 2020, 13:06:44 PM
Hello

See attached screenshot.

Order placed and confirmed within expected time frame.

Then, several hours later, the order gets confirmed again.

Second confirmation email sent to Admin, but not Customer, which is at least better.

Any clues, please?

AH

#1
March 23, 2020, 16:11:19 PM
Payment method?
Version etc etc
Any clues??
Regards
A

Joomla 4.4.5
php 8.1

EsSa55

#2
March 24, 2020, 07:42:11 AM
I'm sorry, yes:

VM: 3.6.10 10211

JM: 3.9.16

PHP: 7.3.15

Payment: PP Express or Card, both via PayPal plugin

Started: 22 March 2020

No known configuration changes.


TIA

GJC Web Design

#3
March 24, 2020, 11:25:39 AM
as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

EsSa55

#4
March 24, 2020, 18:10:13 PM
Quote from: GJC Web Design on March 24, 2020, 11:25:39 AM
as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin

Thanks, John

There is one ipn from PayPal.

All seems ok, except for the additional Confirmation.
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