Thumnnail not showing

[raunhar]

Joomla: 3.6.5
VM: 3.2.1

When I add a new product, the thumbnail does not show. But the main image shows up. Tried replacing thumbnail, but no success.

How to display thumbs.

[jenkinhill]

I assume you mean back-end. Does it show in front-end?   Works fine for me using VM3.2.1 build 9503

[raunhar]

Thumbnail does not show at both places, but the actual image shows

Sent from my Moto G (4) using Tapatalk

[jjk]

Some information is is available here: https://docs.virtuemart.net/tutorials/templating-layouts/222-different-thumbnail-sizes.html
Also, this forum thread might be of interest to you: http://forum.virtuemart.net/index.php?topic=132128.msg457223#msg457223

There are various methods to handle the thumbnails. Assuming that you did update to VM 3.2.1 from an older version, perhaps a start would be to compare the actual folder path to your (old) thumbnail image and the filename with the path to the thumbnail you see in the 'Product Edit' view > 'Product Images' tab > 'Used thumb url' field (you can also check the path and filename in the VM Media Manager).

[raunhar]

VM version is 3.2.1 (upgraded from old version)

Used URL is : images/stories/virtuemart/product/tshirt14.jpeg
Used Thumb url is: (Default URL) images/stories/virtuemart/product/resized/tshirt127_150x150.jpeg
The words (Default URL) are there in the uRL.
The large image gets displayed at both backend and front, but the thumbnail is broken.

It is very urgent.

[jenkinhill]

http://forum.virtuemart.net/index.php?topic=136930

[raunhar]

Thanks. It sorted out the problem.

[garikello]

Well, it didn't for me.

Same problem here.

Can anyone give me step by step solution?

Thanks.