Empty cart

[alyex]

Can we use Team viewer to see and solve the issue?

[GJC Web Design]

the failure to add to cart is imho 90% a Javascript error or an out ofdate template

so.. look for JS errors, disable every ext u can think of, be CERTAIN you are using the vm3.0.16 VM templates

[alyex]

Thank you for your response I use VM 3.0.14.

How can I have VM 3.0.16   

[VMTemplates.net]

Simply download latest 3.0.16 version from here: http://dev.virtuemart.net/projects/virtuemart/files
and install using Extensions -> Manage

IMPORTANT! Before you run an update make a backup copy - just in case

[GJC Web Design]

also the changes are minor and certainly have nothing to do with the FE add to carts.. template or Js or both

[alyex]

I bought the VM from day counts website. But this one that you gave me is free write?

[Jörgen]

VM is alway free, You can not charge for the VM-code.

http://virtuemart.net/features/what-is-virtuemart

regards

Jörgen @ Kreativ Fotografi

[GJC Web Design]

Please provide a link to where you say you paid for a VM download..

are u sure you didn't pay for a template with VM pre installed?

Plus.. why are u not demanding Day Counts fix this for you?

[alyex]

I asked them to fix the not working add to cart button in the product details page but they said ask in VM forum.

They can only answer question related to advance inventory component for Virtumart.

So still I have no answer.

[Jörgen]

here are my setting:


Select the default template for your Shop  Joomla default
Category Template--> Joomla default
Cart layout--> No override
Category Layout--> No override]
Sublayouts for products in categor-->No override
Product layout-->No override

Do I have to change any thing?

Have You really tried with the protostar template, the above settings does not tell us anything. You can have this settings with any template.

Adding a product to the cart is so basic that if a new vanilla install with VM would not work, there would be thousends of posts here about the issue.

regards

Jörgen @ Kreativ Fotografi

[GJC Web Design]

plus your feedback is verging on hopeless... after 20+ posts we still don't know the exact details of your setup

If you can't be bothered to set down your exact setup and circumstances who will bother to help you?

and as repeated a 3rd time.. add to cart woes are 90% JS errors or out of date template

have u checked for JS errors
Have u switched THE WHOLE SITE to Prostar

[alyex]

Thank you for you response..

I installed the last version 3.0.16 but still same Issue.

I also try protostar template but the issue not solved.

I try to open it in different browser also not worked.

Is it possible to connect via team viewer?

[Jörgen]

plus your feedback is verging on hopeless... after 20+ posts we still don't know the exact details of your setup

If you can't be bothered to set down your exact setup and circumstances who will bother to help you?

and as repeated a 3rd time.. add to cart woes are 90% JS errors or out of date template

have u checked for JS errors
Have u switched THE WHOLE SITE to Prostar

Totally agree, maybe someone else can try to help.

regards

Jörgen @ Kreativ Fotografi