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When I view Cart, page is blank

Started by kirkdickinson, November 06, 2013, 16:06:16 PM

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kirkdickinson

I have Joomla! 2.5.14 and VirtueMart 2.0.24 no added Joomla! plug-ins or components besides Joomla! and VirtueMart. Using Atomic Template. (still testing stuff)

Yesterday I purchased the UPS and USPS plug-ins from VirtueMart  Extensions. (don't know if either of these cause this problem.)

When I go to view my cart, the page generated is completely blank. When I view source, there is nothing.  I have found that when I am NOT logged in at all, the cart comes up, but when I log in, add something to the cart, then view it...  NADA!

I don't even know where to start.  This is getting very frustrating. 

Thanks for reading my post.

Kirk

PHP Built On:    Windows NT NTC45 6.1 build 7601 (Windows Server 2008 R2 Standard Edition Service Pack 1) i586
Database Version:      5.6.14
Database Collation:      utf8_general_ci
PHP Version:    5.3.13
Web Server:    Microsoft-IIS/7.5
WebServer to PHP Interface:    cgi-fcgi
Joomla! Version:    Joomla! 2.5.16 Stable [ Ember ] 06-November-2013 22:30 GMT
User Agent    Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

kirkdickinson

OK, found the culprit. I disabled the USPS plug-in and now the cart pops up.

Hope this helps someone else.

Kirk
PHP Built On:    Windows NT NTC45 6.1 build 7601 (Windows Server 2008 R2 Standard Edition Service Pack 1) i586
Database Version:      5.6.14
Database Collation:      utf8_general_ci
PHP Version:    5.3.13
Web Server:    Microsoft-IIS/7.5
WebServer to PHP Interface:    cgi-fcgi
Joomla! Version:    Joomla! 2.5.16 Stable [ Ember ] 06-November-2013 22:30 GMT
User Agent    Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

GJC Web Design

If blank you have to assume a fatal php error

check your error logs in your hosting panel - on a std. cPanel host normally it would be written to the public_html folder
something like error_log

just open with a decent text editor - will give you a start as to what's wrong

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
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