Ask a question does not open a popup

[nrju]

Dear,
I just upgrade to Virtuemart "2.0.22a" and when I press "ask a question"...I do not have a popup windows but open "over" the current windows...not nice !!!
Thank's for Help, best regards

[jenkinhill]

Sounds like somthing wrong with your template or a JavaScript problem. Impossible to say without a url.
http://forum.virtuemart.net/index.php?topic=79799

[tobias_conrad]

probs also here:
also if i rename the template overides for askquestions from eugen stranz.
also one line is to long.
thank you for help.
http://www.santegra.de/produkte/arthromil-120-detail

vm 2.0.22a
joomla 2.5.12 !!
and nonumbers, akeeba backup, admin tools all uptodate

[jenkinhill]

@tobias_conrad IE10's JavaSript debugger picks up these errors on the product details page.

SCRIPT5007: Unable to get property 'open' of undefined or null reference
mm_menu.js, line 297 character 4
SCRIPT5009: 'PLACE_LINK' is undefined
qype_widget_big.js, line 93 character 17

So some sort of conflict there, although when I looked at the page source I expected a problem with mod_allinonepopups

Maybe try turning on/off  Use Fancybox  in Configuration/Templates/Activate Css Styles & Javascripts

[tobias_conrad]

hi can not cope with jquery.
ok here: http://www.santegra.de/geschaeftsmoeglichkeit
problems here: http://www.santegra.de/produkte/camosten-14-pcs-detail
loaded 1.8.x via jQuery Easy.
+ http://code.jquery.com/jquery-migrate-1.2.1.js
but still errors
and the popup for asking questions is not showing only loading new page.
diabled fancybox but still loading fancybox.css

using firefox 22 and testing with firebug under macosx 10.8.4
better testing environment? under win7?

may need to change VM theme, which could you recommend?
using shopilious from anytheme date: 26.03.2013 no support through eugen stranz anymore!!

[attachment cleanup by admin]

[jenkinhill]

I don't use commercial VM themes as I write my own template overrides and relevant css. If the client requests a certain commercial Joomla template (not a VM template)  then I may use it and style my overrides to match, as it is not usually too difficult to match styles.

I think you really do need support from Eugen - he has been releasing some updated stuff for 2.0.22 today.

[tobias_conrad]

i do not get him.
not via email/telefon

[jenkinhill]

He was in the forum this morning, 10 minutes ago in this section: http://forum.virtuemart.net/index.php?board=135.0 . Maybe try a PM.

[tobias_conrad]

Can you please have a look again at:
http://www.santegra.de/produkte/bee-royal-90-detail

My website is working but not this wonderfull VM.
And i do not know why.

[danovici03]

Hi I have too a problem with "ask a question" instead of opening in an Iframe it opens in a new page. Interesting when I was working offline and the site was readdy to go online, everything worked ok, and the site was on the same server.
Please take a look at http://www.secondtires.ro/anvelope/vara/21-inch-vara/2x-continental-croscontact-295-35-21-detalii.html I have disabled and enabled all kind of settings, disabled scripts...with no luck, is anyone could help me I would apreciate, Thanks a lot.

[jenkinhill]

Looks like you have the configuration set to use facebox but the system is loading fancybox.  Since you are using template overrides are you sure that they are correctly coded for the VirtueMart version you are using (should now be 2.0.24)?
Error messages for js are:
SCRIPT5009: 'browser' is undefined
script.js, line 1261 character 9
SCRIPT438: Object doesn't support property or method 'off'
script.responsive.js, line 262 character 13
SCRIPT438: Object doesn't support property or method 'facebox'
2x-continental-croscontact-295-35-21-detalii.html, line 310 character 4

For help in debugging JS issues see the links in http://forum.virtuemart.net/index.php?topic=119638.0