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Email not showing image (logo) in Outlook

Started by daniel__, August 06, 2013, 10:47:15 AM

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daniel__

The virtuemart sends the same email to gmail (the image is loaded correctly) and outlook (Failed to load the given URL).
This is in order confirmation.

In gmail i have this html code:

http://xxx/~mgxzbmdx/joomla/images/stories/virtuemart/vendor/logo.png

In Outlook this one:

https://dub113.mail.live.com/Handlers/ImageProxy.mvc?bicild=&canary=nUc%2fUMnrf0l9V5rzT3XB4Cb5axSzPUBWqwI5uP2ZjrU%3d0&url=http%3a%2f%2fx.x.x.x%2f%7emgxzbmdx%2fjoomla%2fimages%2fstories%2fvirtuemart%2fvendor%2flogo.png

Any idea about the reason?

Maxim Pishnyak

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daniel__

#2
Quote from: Maxim Pishnyak on August 06, 2013, 13:23:14 PM
Outlook settings issue.
So, the outlook settings are wrong  only when the emails come from virtuemart and joomla?! Because is the only email where i have issues like 'Failed to load the given URL' in the image src

Maxim Pishnyak

#3
Quote from: daniel__ on August 07, 2013, 01:42:15 AM
Quote from: Maxim Pishnyak on August 06, 2013, 13:23:14 PM
Outlook settings issue.
So, the outlook settings are wrong  only when the emails come from virtuemart and joomla?!
You're on forum about VM for Joomla, you know?

So yes.

Your case is not so special.

Things are revolving around VM and Joomla here.
































Maybe it's time to study a bit Outlook settings already?
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daniel__

The problem only occurs with emails from vm. So yes, there is nothing to study about configs in outlook.

jenkinhill

No, exactly the same url will be sent by VM, as there is no way it can determine which mail client will be used at the other end. So the question is why does craplivemail change the url? Maybe see http://windows.microsoft.com/en-gb/windows-vista/view-images-that-windows-mail-blocked
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Maxim Pishnyak

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daniel__

But no one has this specific problem? Just to reproduce the same error.

I also tried a jpg, but the same still happens.

Thanks.

Maxim Pishnyak

You can support Community by voting for Project on the JED
https://extensions.joomla.org/extension/virtuemart/#reviews
Join us at
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