Ask a question about this product

[nueinfinita]

Hello!

I work with vertuemart version 2.0.18a, joomla version 2.5.8 and Russian language. I have the problem with Ask a question about this product button. When my customer click at the button, the box which the customer can send me the question about the product they choose is pop up and then they wrote Russian language to me. The question they has sent to me with Russian language work regularly, but when I reply them with Russian language, it seem the text have the problem as follow below

данные
витамины
лучше пить
курсом - одну
упаковку,
затем
перерыв 1
месяц,затем
снова
пропить
один курс

These text are Russian language, my customer got from my reply.
Please any help for this.

Thanks in advance,
Best,

Nue