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Some products not charging Tax?

Started by rand486, November 05, 2012, 16:50:18 PM

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rand486

Joomla 1.5.26
VM 2.0.12f

There is a specific category in my store where the products don't seem to be charging tax when purchased.  It's happened twice now, and we've eaten the cost.

The tax rules I've set up are by province (we're in Canada), but no categories are assigned to the tax rules.  It works fine for other categories, just not this one.

The only thing I can think of is that I enabled Joomla SEF urls recently, and this category and products were added after the SEF urls were enabled.  The other products and categories were created while SEF was off.

Anyone heard of this?  Google/VM forum searching is yielding nothing :(

PRO

rand486,

have you looked inside the products to see if there are tax rules assigned to them
?

rand486

It's set to "Default rule" as is every other product in Virtuemart.

PRO

rand,

did the customer CHOOSE a province while checking out?

rand486

That's a great point - the province is a required field.  However, recently, I removed the field, as ACE Sef was preventing it from populating.

I'll look into this, as I've removed ACE Sef recently anyway.  It just wasn't working well with Virtuemart, despite the (commercial) extension.