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Error 500 in order confirmations

Started by creafesta, March 14, 2013, 06:41:40 AM

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creafesta

Dear all,

I've installed virtuemart 2.0.18a and I have a problem when I confirm an order in Chrome appear Error 500 and in firefox appear a blank page.
I've seen this post http://forum.virtuemart.net/index.php?topic=109762.0 but I think is not my problem.

On the other hand I prove to install my website in a local host with xampp and there is no problem.

The website is www.creafesta.cat

Anybody can help me please!!!


jenkinhill

For 500 errors you should check the server error log, as all of these are recorded with what the error actually was.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

creafesta

Sorry I'm quite new and I can't fint where can I get the errer.log

Could you help me please?

Thanks

creafesta

Dear all,

I'm a little nervous because I can't find a solution for this problem at any forum.

I discover that in my localhost the website  works correctly but when I upload to the server appear the error 500 when I confirm the order.

Thank you very much in advance for your help.

jenkinhill

Error log files are usually found below the website root. This is really the only way to find a record of what is causing the 500.

If you have "Enable SSL for sensitive areas (recommended)" turned on in Configuration/shop then turn it off.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum