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Message on thank you page

Started by muzoid, May 09, 2012, 00:56:53 AM

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muzoid

Hi, I'm on Joomla 2.5 and Virtuemart 2.0.2 using authorize.net

At the end of the purchase, on the thank you page I get this message "could not access file" twice. The purchase go through alright, but that showed.

Any clue what could be causing that?

Thanks.

alatak

Hi,

The message "Could not access file" is probably due to the invoice path.
When sending an email, VM sends also an invoice in a PDF format. This invoice is created and stored under the path "Safe Path".
Check that you have defined this path correctly in the VirtueMart configuration, in the "Templates" tab.

muzoid

thanks a lot for your quick reply and help!
I've checked in the template tabs and noticed that the ''path for sale'' is empty...I guess that's what you are talking about.
Still I'm not sure which path I should create there...any tipp?
thanks.

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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muzoid

Thanks for the link...I appreciate.

I followed the steps, but unfortunately it didn't worked in my case, the message ''could not access file'' is still showing up on Thank You page after the purchase.