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after update to VM 3.2 no mails are send

Started by multiaction, March 28, 2017, 09:34:42 AM

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Milbo

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cvrak

Hi Milbo,

After a lot of reading in the forum, I figured out that it's VM policy not to send emails about pending orders. Ok, no problem with it.
But as I've posted yesterday (http://forum.virtuemart.net/index.php?topic=135264.0) there is another serious problem.
When I try to modify a pending order to Confirmed or Confirmed by shopper, I get TCPDF ERROR: [Image] Unable to get the size of the image: images/E-shop_pic_02.jpg , and no mail is send to vendor and shopper.
I checked the image path, I deleted the image, I loaded a new image with different name, etc. Nothing changed.
I think it's crucial for the ventor and also for the shopper to be notified about a pending -->confirmed order.
I've just installed VM 3.2, the problem is still there.
I'm totally lost. Any suggestions?

Thanks

Milbo

You tried to search with google or similar for "TCPDF ERROR: [Image] Unable to get the size of the image"
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

cvrak

Quote from: Milbo on May 15, 2017, 15:18:53 PM
You tried to search with google or similar for "TCPDF ERROR: [Image] Unable to get the size of the image"

yes, found many posts in VM forum, no solution

Milbo

I assume it is a simple error in a layout override.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

cvrak


AccessIPD

Same issue here. This is the 3rd post I'm commenting on, seems to be a problem with 3.2.2 - any updates? I have a nactive store and getting a little desperate.

Milbo

Same issue, do you mean that no email is sent? or do you mean, the TCPDF ERROR: [Image] Unable to get the size of the image ?? Did you used the new installer? http://dev.virtuemart.net/attachments/download/1083/com_virtuemart.3.2.3_extract_first.9579.zip

Please check also your payment/shipment images. The new folder is /images/virtuemart/payment respectivly /images/virtuemart/shipment . the old folder was /images/stories/virtuemart/payment respectivly shipment. Just copy your images to the new location.

The new updater does this now automatically.

I also try an updated version of the tcpdf, which does not directly trhow an error and stops for a missing image.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Milbo

It took me realy a while to reproduce the error, but it was only possible by hacking the code. At least tcpdf wont stop directly for a missing image and write an error to the log and just display the pdf without image.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Milbo

Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/