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Blank Invoice and No email sent

Started by moketni, December 08, 2015, 13:50:59 PM

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moketni

Hi,
Joomla: 3.4.5
VirtueMart 3.0.12
PHP: 5.5.28

I did search for the thread in the forum, but didn't find anything that helped me resolve the issue.

Here is the live site: http://ultimatecomputers.co.za

Apologies, this is a multiple question.

Firstly, after completing my purchase neither the Administrator or the purchaser receive an email indicating a purchase has been made.
Secondly, if I go into the 'ORDERS' section of my VM Admin area, and click on 'Force Creation of Invoice' it shows only the Header, no products or items...just a blank space. (see attached image)

BTW I am not using a PNG for the vendor image I am using JPG.

Thank you so much!

GJC Web Design

well -- it does look like the tcpdf stops somewhere

have u the latest installed?

plenty of server memory?  > 256Mb
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

moketni

Hi,

I'm not sure it's the one bundled with VM version 3.0.12 (com_tcpdf_1.0.0)

I have no idea what's happening here :-(

moketni

Further investigation has led me to the following error in my hosting error_log:

PHP Warning:  array_push() expects parameter 1 to be array, null given in /home/ultima11/public_html/libraries/tcpdf/tcpdf.php on line 17047

Can someone help me with this as I'm sure this is why my invoices are blank?

Thanks

nachodila

#4
Hi, I've just the same problem. Any solution? Thanks.
Virtuemart version 3.0.12
Memory server 256 Mb