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Payment confirmation page always displays total as $0

Started by sobydesign, July 31, 2014, 03:17:32 AM

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sobydesign

After ordering a product and going through checkout process of choosing shipping and payment options, the correct price is shown. After I confirm and my order is sent, the invoice and confirmation page always displays the total as $0. Please help! Thank you
I am using VM 2.6.6 and Joomla 2.5.24, this issue started after VM update from 2.0 to 2.66.
Below are screenshots. THANKS FOR ANY HELP!!
https://www.evernote.com/shard/s410/sh/ca00cc32-d9a0-417b-8574-649d2186354f/1a525bff4dcb43abbaad03d639b62c38
https://www.evernote.com/shard/s410/sh/b331be80-e85e-457c-9ac5-6e262938b2cc/eaaf9a5486137f68b846695d20047ce9

GJC Web Design

Double posting helps no one and annoys the mods - don't do it....
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sobydesign

Sorry, I was just not sure where to post.
Do you know what can i do with this issue? I disabled all the components except Virtuemart, and I still have this problem.
Please help,
Rita

GJC Web Design

The amount comes back from the payment plugin - what plugin do u use?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation


sobydesign

So just for a try I changed for paypla, after I got this message: The link you have used to enter the PayPal system contains an incorrectly formatted item amount.
Then I wanted to go back and I got this:
https://www.evernote.com/shard/s410/sh/b9118c90-96e9-4f50-95b3-a84df11ccbc1/10452bdac55325a8d9447b76bbc17115

What does it mean?
Thanks

GJC Web Design

This again is a silly error - it is refering to sofort payment plugin but you said you tried paypal..

Are you sure you have updated your AOI to 2.6.6 - they must be done together because it contains all the plugins
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation