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Vituemart " Ask a question" is not working.

Started by ittyuel, January 27, 2014, 11:49:28 AM

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ittyuel

On my site in Joomla 2.5 in VirtueMart if I click on " Ask a question" then instead of opening a form it brings me to home page.

Can any one help me ?

http://partyverhuur.dded01c.satserver.nl/catalogus/categorie-overzicht/blikvangers2013-11-22-05-06-221218042948/zuilenset-wit-detail


jenkinhill

http://forum.virtuemart.net/index.php?topic=79799.0

You probably need to enable "Allow non logged-in to send a recommendation or ask a question" in Configuration/Shopfront.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

ittyuel

it was already enabled , but it is still not working.

and on Elements / Console  I get these errors.

[attachment cleanup by admin]

jenkinhill

Banners are nothing to do with VM.

Just ran a debugger on the page and you have a JavaScript conflict.  You are loading two different jQuery versions:
<script type="text/javascript" src="/templates/theme402/javascript/jquery-1.8.3.min.js"></script>  --------- template version.
<script src="/components/com_virtuemart/assets/js/jquery.min.js" type="text/javascript"></script>  --------- VirtueMart version

The use of jQ 1.8.3 prevents fancybox from running - fancybox is required for certain functions, including the ask a question popup.  It can work with version 1.7.1 so maybe switch the template version to 1.7.1 and turn off VM's jQ. You will have to test.  http://forum.virtuemart.net/index.php?topic=119638.0

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum