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Klarna module doesn't work after update

Started by redbox, December 03, 2013, 19:35:26 PM

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redbox

Hello,

After updating VirtueMart in our shop Klarna module doesn't work.
Seems like Klarna module don't send buyer's info to Klarna's site.
Klarna's ID and shared secret is correct.

I tried to make test buy but Klarna's support doesn't see this test invoice from their side.

Our shop's specs:
Joomla 2.5.9
VirtueMart 2.0.24c
PHP 5.2.17


Could you please describe me what should I check for solve this issue.

alatak

Hello

You are trying to connect to the test server ?
Which klarna product are you using?
Klarna invoice / account or klarna checkout ?

For klarna checkout, i is possible to test with the test server, but it is not possible with Klarna invoice or account

redbox

#2
Hello Alatak,

Thank you for your answer.

Tests we make with Test person ( https://integration.klarna.com/en/testing/test-persons )

It is difficult to determine which Klarna we use. How can I determine this?

alatak

Hello
Ok don't know about that.
I use those test person but against the test server, not a live one.
The one you should use depends on your klarna settings.
Which country did you enable?


alatak

Hello
If your country is finland, then you have to click on the tab finland.
It works for me, but i test against a test server (as a developer). But I don't now if it works for you against  live server.
May be you can call Klarna and ask them?