How to make payment from order list when initial payment during purchase failed

Started by chizuoka, November 21, 2013, 17:56:38 PM

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chizuoka

Hi everyone...

I would like to ask how to make payment from order list when initial payment during purchase failed?

The steps to reproduce this is as follows

  • Purchase a product
  • Make payment to gateway
  • Payment declined
  • Back to page
  • Open order list
  • NO OPTION TO PAY ANYMORE?

I am using J2.5 with current latest VM.... please do help as i am stuck on how to let customers try to pay again when they initially failed to pay properly.

Thanks!

kotlf

I ave the same problem. We got 2 payments when site was in test mode. now we need  to process payment in live mode but we dont see how to do it. Please help somebody

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kotlf


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