Issue in Virtuemart 2

[dimis769]

HI i have installed virtumart 2 and it si working fine, however suddently there is an issue. While a customer is at the final step where he verify the order, when he presses the final button for final order verification then the page keeps loading and loading for ages..... but at the backend the order is being received...

There is no order email notification coming to both user and administrator.....

I can provide you the website in case you would like to check it out.... I just want to remind that it was working properly without any issue and without any update the problem came up.....'

Please advice.....

[jjk]

If you are using the Firefox browser, a good tool to detect which scripts cause such problems is the Firebug plugin. https://getfirebug.com/

[Maxim Pishnyak]

I can provide you the website in case you would like to check it out....

Yes and your VM version is?

[alatak]

Hello

HI i have installed virtumart 2 and it si working fine, however suddently there is an issue. While a customer is at the final step where he verify the order, when he presses the final button for final order verification then the page keeps loading and loading for ages..... but at the backend the order is being received...

this is a typical error when someone forgot on his template the following

Code Select Expand

                                                        <jdoc:include type="message" />


add it before the statement

Code Select Expand

                                                        <jdoc:include type="component" />


When you do not have that line, what happens is the error message telling you why the checkout cannot completed is not displayed.