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vmError: Was not able to save the VirtueMart user data

Started by EvanGR, May 17, 2019, 14:13:14 PM

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EvanGR

Hello,

When a customer goes to their profile page, attempting to update their information fails with the following error:
vmError: Was not able to save the VirtueMart user data
(rough translation)

How can I troubleshoot this? Any tips? Thanks.


[J3.9.6 | VM 3.2.15]

Jörgen

I would guess to old Vm version, problem with php version or joomla version.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jenkinhill

You can try turning on VMdebug for errors, but as Jörgen says, this could be a version problem. Some people have had issues when using VM pre-3.4 with J3.9 series.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

StefanSTS

PHP version changed to 7.x via hoster when that happened?
--
Stefan Schumacher
www.jooglies.com - VirtueMart Invoice Layouts

Please use only stable versions with even numbers for your live shop! Use Alpha versions only if you know what risk you are taking.