Print Page - Issue Refund in PayPal

Title: Issue Refund in PayPal
Post by: pillarprojects on January 26, 2012, 13:46:48 PM

I am using 1.7.3 and VM 2.0

I was wondering what the behaviour should be if I issue a refund in PayPal. I would like it to change the order status to cancelled and issue a order cancellation email.

If this is not supposed to happen could you point me in the direction to make this occur?

Steve

Title: Re: Issue Refund in PayPal
Post by: stinga on January 27, 2012, 13:13:59 PM

That's what it does for me.

Title: Re: Issue Refund in PayPal
Post by: pillarprojects on January 27, 2012, 17:25:51 PM

Thanks Stigna ... does it change the order status in VM and send the order cancelation letter from VM? Do you know if you needed to do any special setup for this?

Title: Re: Issue Refund in PayPal
Post by: stinga on January 27, 2012, 18:20:39 PM

Yes it changes the order status to cancelled (in our shop) and because it is a status change the customer gets an email.

Title: Re: Issue Refund in PayPal
Post by: pillarprojects on February 01, 2012, 10:40:27 AM

Hi Stinga ... Did you need to make any special changes in VM or Paypal to make this happen?

Still not working for me ...

Thank you for your time!

Steve

Title: Re: Issue Refund in PayPal
Post by: stinga on February 03, 2012, 11:12:57 AM

Nope, just seems to work for us.
What is not happening for you?

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: pillarprojects on January 26, 2012, 13:46:48 PM