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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Topknotch on November 19, 2020, 12:31:10 PM

Title: Apple Mac Image Upload
Post by: Topknotch on November 19, 2020, 12:31:10 PM
Hi,

This one is odd.
When trying to upload an image to a product using the mac, it shows the warning image on the image even though it says it uploaded correctly.
When uploading the same image from a windows 10 machine it works fine.
The mac was recently updated to Catalina and it appears to be since then the issue started. I thought it might be an error with Safari, so installed Chrome but it has the same issue. I also noticed that the image shows the thumbnail like IMG_3889.jpeg_1
Any ideas please?
Thanks
Title: Re: Apple Mac Image Upload
Post by: GJC Web Design on November 19, 2020, 19:51:35 PM
jpeg instead of jpg perhaps?
Title: Re: Apple Mac Image Upload
Post by: Topknotch on November 19, 2020, 19:56:32 PM
that's what I originally thought, but dosen't seem to make a difference. Tried it on 2 different macs, same issue, makes no sense. It was working fine for over a year
>:(
Title: Re: Apple Mac Image Upload
Post by: diri on November 20, 2020, 08:43:51 AM
Quote from: Topknotch on November 19, 2020, 12:31:10 PM
IMG_3889.jpeg_1
hm. You get extensiion .jpeg_1. What is original filename (local)?
Title: Re: Apple Mac Image Upload
Post by: Topknotch on November 20, 2020, 08:57:44 AM
Just IMG_3889.jpeg, does virtumart not like jpeg?
Title: Re: Apple Mac Image Upload
Post by: Jörgen on November 20, 2020, 09:22:04 AM
Joomla does not like jpeg. You have to add this to allowed types and mimetypes in the mediamanager.

Jörgen @ Kreativ Fotografi
Title: Re: Apple Mac Image Upload
Post by: pinochico on November 20, 2020, 09:41:58 AM
setup mac?
I have mac 30 years (the first mac was Quadra 950 and costed 37 000 Eur) and I don't use jpeg...
Title: Re: Apple Mac Image Upload
Post by: Topknotch on November 20, 2020, 10:07:07 AM
I have set JPEG as allow in joomla, media > options > Legal Image Extensions (File Types) > bmp,gif,jpg,jpeg,png , but it still doesn't work.
@pinochico how do you force an iMac to use JPG and not JPEG?
Title: Re: Apple Mac Image Upload
Post by: Jörgen on November 20, 2020, 10:11:35 AM
Have you set mimetypes to allow this also ?

Jörgen @ Kreativ Fotografi
Title: Re: Apple Mac Image Upload
Post by: Topknotch on November 20, 2020, 10:16:37 AM
that was already set -
Legal MIME Types - image/jpeg,image/gif,image/png,image/bmp,application/x-shockwave-flash,application/msword,application/excel,application/pdf,application/powerpoint,text/plain,application/x-zip
Title: Re: Apple Mac Image Upload
Post by: Jörgen on November 20, 2020, 10:31:26 AM
Tried to inactivate mimetype check and see what happens ?

Jörgen
Title: Re: Apple Mac Image Upload
Post by: Topknotch on November 20, 2020, 10:35:49 AM
just tried that and its the same  :(
Title: Re: Apple Mac Image Upload
Post by: Jörgen on November 20, 2020, 10:48:56 AM
OK if You have inactivated both tests then there must be someting with the VM thumbnail creation. I have a vague notion that this was an issue and the current solution is to rename the files to .jpg before upload.

Jörgen