VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: brianronnow on November 08, 2019, 19:42:22 PM

Title: Vendor dont get email notification
Post by: brianronnow on November 08, 2019, 19:42:22 PM
hi there
i just got into at new client with VM.. then the client didt change the email password in the smtp  configuration, that password got corrected and works. But it will not send a notification to the client.

what to check?
Title: Re: Vendor dont get email notification
Post by: GJC Web Design on November 09, 2019, 11:04:49 AM
much more info needed..

does a test email from J config work?
Does the std contact form work?
Have u set the emails sent against status in VM admin correctly?
What notification and on what status?

http://forum.virtuemart.net/index.php?topic=104795.0
Title: Re: Vendor dont get email notification
Post by: sagaranvekar on November 12, 2019, 06:57:34 AM
Check it here:

Vm config -> Orders

Then check "Default Order Status to send email to vendor"
Try adding all statuses there.
Title: Re: Vendor dont get email notification
Post by: brianronnow on November 13, 2019, 07:41:08 AM
The client has changed the password and that had some effect on it
Thanks
Title: Re: Vendor dont get email notification
Post by: Jörgen on November 13, 2019, 08:41:52 AM
Quote from: brianronnow on November 13, 2019, 07:41:08 AM
The client has changed the password and that had some effect on it
Thanks

And that means ?

Jörgen @ Kreativ Fotografi
Title: Re: Vendor dont get email notification
Post by: brianronnow on November 13, 2019, 09:13:58 AM
Quote from: Jörgen on November 13, 2019, 08:41:52 AM
Quote from: brianronnow on November 13, 2019, 07:41:08 AM
The client has changed the password and that had some effect on it
Thanks

And that means ?

Jörgen @ Kreativ Fotografi

That means, when she changed the passwork back it worked as it should