VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: ruisdb on September 30, 2019, 18:25:11 PM

Title: Paypal plugin: problems synchronizing with virtuemart
Post by: ruisdb on September 30, 2019, 18:25:11 PM
Hello.
I use Joomla 3.9.11 and VM 3.6.0 (10113)
I have several payment methods.
When using paypal standard, my paypal account receives the money from clients but the order remains as "Pendent".
If, in VM, I Cancel the order or refund it, nothing happens, in paypal.
In Vm, paypal settings i have these values (sorry about the translations)
LET BUYERS OVERRIDE THEIR PAYPAL ADDRESSES? -- No
PROMPT BUYERS FOR A SHIPPING ADDRESS -- buyer is prompted to include a shipping address at PayPal
PAYMENT TYPE - Normal
PAYMENT ACTION -- Direct payment
Check IPN provider IP - No

In "Order Status", I have:
PENDING TRANSACTIONS -- Confirmed by shopper
SUCCESSFUL TRANSACTIONS -- COnfirmed
Successful status restriction via IPN -- (Not available)
CANCELLED TRANSACTIONS -- Cancelled
Capture Payment -- COnfirmed
Refunded transactions  --- Refunded
Partial Refunded transactions -- Refunded
Denied -- Denied

I think there might be a problem with the fact that I changed the paypal email reference. Is it possible?

Also, I tried to use Paypal express Checkout;
It works with no problem but the custumers don't have access to othe payment methods.
Those payment methods are visible when doing checkout but is not possible to choose one of them.

Is there an obvious mistake in my configuration og the paypal plugin?
What should I search in the paypal account confugation?

Thanks for your kind help.
Title: Re: Paypal plugin: problems synchronizing with virtuemart
Post by: Jörgen on September 30, 2019, 20:01:48 PM
QuoteI think there might be a problem with the fact that I changed the paypal email reference. Is it possible?

Yes, of course.

The PayPal email is your account name....

Jörgen @ Kreativ Fotografi