Hallo everybody, sorry if I am writing a topic that maybe has already been discussed but I cannot find an answer to my question. I am new to virtuemart and for this reason this could seem a stupid question but....
I created a website using joomla (last version, 3.xxx) and virtuemart (also last version 3.xx...). Everything seems to be working but, once in the cart... i can see the items but once i click on the checkout button nothing happen, it just go back to the same page...
I also tried to use a paypal check out, it works but only when i click on the "paypal" button, not on the check out... ( I attach a pic of the buttons I am talking about)
I probably forget to add some kind of plugin? or do I have to instal an extra module/plugin that mage the check out?
If yes, do you have any suggestion?
thank you in advance for your help.
Please give exact versions and URL. http://forum.virtuemart.net/index.php?topic=79799.0
This has been covered hundreds of times before in the forum, and is usually a JavaScript conflict. Without the URL nobody can check.
the virtuemart version is 3.0.12
the joomla version is 3.4.8
you can see the store here: www.feelfree-shop.com (is offline, in order to connect you have to use the username test and pswrd test1234)
sorry for the misplacement of my post
Mod edit: impatient bump message removed. Please read http://forum.virtuemart.net/index.php?topic=104795.0
Try to configure paypal as a standard paypal not the paypal checkout now button
you don't appear to have any shipping configured that may be a problem
your template does add some additional java which may not be helping - try with a default template only to start off with
have you disabled template overrides to see?
tried with standard joomla template?
thank you very much, I will try it out :)
Thank you a lot for your advice. It tooks me a bit but I did it...
I contacted the creator of the template and now the payment seems to be working...
but is still blocking once the botton "confirm order" is cliccked...
the guy from the template told me: "We disabled Template overrides for the cart section so, now your cart is managed by default Virtuemart script and it supposed to work just fine."
I did a big step forward but is still not working, now it gives me this:
Unknown column 'order_create_invoice_pass' in 'field list' SQL=INSERT INTO `ee3tl_virtuemart_orders` (`virtuemart_order_id`,`virtuemart_user_id`,`virtuemart_vendor_id`,`order_number`,`order_pass`,`order_create_invoice_pass`,`customer_number`,`order_total`,`order_salesPrice`,`order_billTaxAmount`,`order_billTax`,`order_billDiscountAmount`,`order_discountAmount`,`order_subtotal`,`order_tax`,`order_shipment`,`order_shipment_tax`,`order_payment`,`order_payment_tax`,`coupon_discount`,`order_discount`,`order_currency`,`order_status`,`user_currency_id`,`user_currency_rate`,`virtuemart_paymentmethod_id`,`virtuemart_shipmentmethod_id`,`ip_address`,`order_language`,`created_on`,`created_by`,`modified_on`,`modified_by`) VALUES ('0','267','1','P9XD03','p_eKn2kvR9','dmnaHeg3','PEc3b66fcfb','238.79448','229.79808','17.68848','{\"3\":{\"virtuemart_calc_id\":3,\"calc_name\":\"IVA Svizzera 8%\",\"calc_value\":\"8.0000\",\"result\":17.68848}}','0','0','212.776','17.02208','8.33','0.6664','0','0','0','0','27','P','27','1','11','5','118.172.62.xx','it-IT','2016-02-07 00:46:55','267','2016-02-07 00:46:55','267')
Do you think is it something wrong with joomla or virtuemart?
Thank you again
Matt
Search?
http://forum.virtuemart.net/index.php?topic=132090.0
http://forum.virtuemart.net/index.php?topic=132152.0
thank you i will check it :)
I would wonder, why your updater is not updating the tables correctly for you. I would enable vmdebug and use the tools. BEWARE you must enable the use of the tools in the vmconfig and when you used it one time the right todo so is RESET, you must enable it again. This is a security feature!
Hallo, I have been reading the articles that you showed me, but i cannot get to a solution :(
I understand that there is a problem with the table update... how do I do a debug without do any demage on the website?
Thank you again
Mattia
As I wrote "I would enable vmdebug and use the tools."
http://docs.virtuemart.net/manual/tools-menu/70-tools-migration.html
"INSTALL TABLES OR IF NECESSARY UPDATE THEM
This is very important for people who use the svn. This executes the updater function of the installer and updates your tables to the newest layout."
You may use vm3.0.13 with the enhanced tableupdater. But actually your problem is a completly "new" and "different" one.
Or it is very simple and the update did not finish, then it is normal that the tableupdater did not finish, so just executed it again, with vmdebug enabled.
Thank you a LOT Milbo.
so.. I did as you said and... after waiting for a couple of minutes the website goes on the page of the host (hostgator) with this error ERROR 504 - GATEWAY TIMEOUT.
After reloading joomla says:
compareUpdateTable alterKey not finished, please rise execution time and update tables again
alterColumns alterKey not finished, please rise execution time and update tables again
..... many many times....
How do I rise execution time? (if it is the right thing to do...)
Thank you a lot again for your help
ah .. hostgater.. my advice is shift to a decent host..
search on here for hostgater.. endless problems
e.g.
http://forum.virtuemart.net/index.php?topic=129761.msg458481#msg458481
http://forum.virtuemart.net/index.php?topic=132519.msg458610#msg458610
if your in the US I would recommend Siteground.. cheap and efficient .. J/VM friendly
Agreed. Hostgator users seem to have so many resource issues, but they do clearly state that if you require increases above their (all too low) shared hosting limits you should use a VPS plan or dedicated server
http://support.hostgator.com/articles/pre-sales-policies/php-settings-that-cannot-be-changed
Thank you for the advice... So i guess I will change it...
is there a possibility to download/migrate to another service without risking to loose the data?
I am en Europe, any suggestion?
Thank you again
Use Akeeba. https://www.akeebabackup.com/documentation/akeeba-backup-documentation.html
Also some hosts offer a free cpanel transfer of the site or at a minimal cost
Hi to everybody...
I contacted host gator and I have been told that the problem could be because I am using a shared server and there are some limits; it might need to be done manually which would need to be done by you or a developer...
Does it mean that if I migrate to another host I would have the same problem if I use a shared server?
Can somebody help me telling me how to fix this problem:
compareUpdateTable alterKey not finished, please rise execution time and update tables again
alterColumns alterKey not finished, please rise execution time and update tables again
How do I rase the execution time? Or how do I change the table manually?
Thank a lot again for the help
Mattia
Of course Hostgator will tell u this! They want your money so will try and sell you a more expensive hosting!
Cut your losses and use a decent host.. it has been proven that Hostgator are c**p ..
by me, by others, by numerous posts on here.. why would you want to stay with them?
If you haven't the skills to transfer your site then employ someone which will be a one off far cheaper cost that being locked into an expensive rubbish host
fact, none of my clients ever have problems on my hosting or on my recommended US hosting at Siteground
Thank you GJC Web Design for your stron advice :)
I totally agree, I am just wondering if after migrating I will have the same problem with another shared server.... ?
I am collecting information in order to migrate on another host...
Thank you
Mattia
Hallo everyone.
I am really happy to inform you that, thanks to all of you that helped me, I solved the problem.
I changed the host. Did the repair columns tool. Now is working fine.
Thank you very very much :)
I had the same problem ... my solution was wrong e-mail settings in Joomla configuration.
It could be useful that VM developers make some kind of notice for wrong e-mail configuration on shopfront.
Please explain what u mean by "same problem" -- there is at least 3 discussed in this thread.. so the actual symptoms
and what "wrong config" of email and what effect/changes did u make..
Otherwise your comment helps no one...
You are probably right.
Joomla 3.6.2, VM 3.2.1, Siteground hosting
On final step - Confirm order, I got script loop with server timeout 506 error.
My problem was bad e-mail configuration - script couldn't send confirmation e-mail.
Order was saved in database however.
Bad e-mail configuration was because Joomla e-mail didn't match same domain suffix as hosting domain.
I guess this is hosting security feature.
Thanks
QuoteBad e-mail configuration was because Joomla e-mail didn't match same domain suffix as hosting domain.
Yep, quite common... I think if you use smtp you can have a different domain