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VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: lindapowers on March 23, 2015, 10:52:45 AM

Title: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 23, 2015, 10:52:45 AM
Hi

vm 3.0.6.2 joomla 3.4.1

Don't know if joomla update affected this but the shop homepage is only showing the default language and not the translated ones.

Editing it from the backend and saving still shows the default language.

Regards
Title: Re: Can't save shop descriptions and terms in other than default language
Post by: Mike J on March 23, 2015, 11:04:02 AM
Hi there, Open a product and see if you can save it. A number of us have this problem since updating which is probably related. It's a jquery issue from what we can tell...
Title: Re: Can't save shop descriptions and terms in other than default language
Post by: lindapowers on March 23, 2015, 11:11:53 AM
Hi, no I can't either I already posted there but there seems to be a multilingual issue also. In this case it seems to be saved but it doesnt show in frontend or backend, checking the database the languages are stored and translated.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 23, 2015, 20:57:13 PM
This is driving me crazy, vm 3.0.6.2 joomla 3.4.1

Issues:

Backend:

Vendor - switching language shows only the default language although the other languages are stored in database.

Saving button works but only shows default language even if I change entire text.

Frontend:

Switching language in the frontend main page of the shop wont change the language, even with SEF disabled.
Switching languages and clicking in categories or products result in error 404
Categories show in default language.

No clue of what is going on. All the website is translated and appears correctly in the database.

Any help is appreciated.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: Rune Rasmussen on March 23, 2015, 22:24:48 PM
Does it help to read and follow this: https://docs.joomla.org/J3.x:Infinite_error_loop_on_multilanguage_sites ?
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 00:11:08 AM
Thanks for reply, I did that but the problem is only related to languages in vm, for the rest of the website is working ok.

You can check it in our shop front page http://comenaranjas.com/es/tienda.html , changing language has no effect in vm main page, even categories dont change or randomly do.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 11:13:39 AM
Ill cry once more- from the backend of vm is not possible to view the translated vendor info, description of the shop terms etc

There is definetly a bug there.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: pharweb on March 24, 2015, 14:17:26 PM
Same problem for me !
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 15:44:34 PM
Pls devs tell us something this affects the entire multilingual sites in the frontend!

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: jjk on March 24, 2015, 16:40:20 PM
@lindapowers
I was unable to reproduce the language issues on your site with J3.4.1 and VM 3.0.6.2. I don't have any of the issues you described earlier today.

Did you test the latest Joomla update on a working copy of your life site? You should ALWAYS test updates first!  ;)

Please check your menus. It looks like Joomla currently doesn't detect your spanish and catalan 'Categories' menus.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: franzpeter on March 24, 2015, 16:52:44 PM
lindapowers: Do you use different menues for the different languages (Joomla menu)?
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 17:19:24 PM
Quote from: jjk on March 24, 2015, 16:40:20 PM
@lindapowers
I was unable to reproduce the language issues on your site with J3.4.1 and VM 3.0.6.2. I don't have any of the issues you described earlier today.

Did you test the latest Joomla update on a working copy of your life site? You should ALWAYS test updates first!  ;)

Please check your menus. It looks like Joomla currently doesn't detect your spanish and catalan 'Categories' menus.

Hi, nope :( I though it was a simple update and didnt do it for once and bam!

I have a hidden menu for categories and noticed the english and catalan had the same alias, I changed the name and alias of the catalan but still have the same error.

Please check the backend in VM for the vendor, try changing language, still displays the shop description etc for default language.

Quote from: franzpeter on March 24, 2015, 16:52:44 PM
lindapowers: Do you use different menues for the different languages (Joomla menu)?

Yes I use different menus and template copies per language.

Regards


Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: franzpeter on March 24, 2015, 17:30:02 PM
And you did create category names in the different languages from the Backend administration? I mean the Virtuemart categories for example.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 17:32:17 PM
Quote from: franzpeter on March 24, 2015, 17:30:02 PM
And you did create category names in the different languages from the Backend administration? I mean the Virtuemart categories for example.

Yep, they are all translated. This site was working in j2.5 and even in j3.4.0 seems the update to 3.4.1 changed something but I insist in the fact that this only happens with vm pages and from the vm backend changing language in vendor has no effect so there is something weird going on.

I check the database and the vendor is stored in all languages translated but they dont show neither in backed or frontend.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: franzpeter on March 24, 2015, 17:38:12 PM
Sorry to ask again. What happens if you go into the administration (Virtuemart) and select a category and you choose the dropdown to switch language. Does it show the different translations after switching, I mean Tomates instead of tomatos a.s.o. I did attach an image to better explain what I mean. It is just to find out if the admin part gets the translated strings.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 17:51:33 PM
Hi Franz, yes it does show the translation perfectly.

The vendor section doesn't.

Regards

EDIT: There is an even better part to this story, from a mobile device the categories and products and frontpage of vm appear perfectly translated.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: jjk on March 24, 2015, 18:38:08 PM
Quote from: lindapowers on March 24, 2015, 17:19:24 PM
Please check the backend in VM for the vendor, try changing language, still displays the shop description etc for default language.

I did check that too. Works in my case.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 24, 2015, 21:48:32 PM
Quote from: jjk on March 24, 2015, 18:38:08 PM
Quote from: lindapowers on March 24, 2015, 17:19:24 PM
Please check the backend in VM for the vendor, try changing language, still displays the shop description etc for default language.

I did check that too. Works in my case.
With joomla 3.4.1?
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: jjk on March 24, 2015, 22:49:05 PM
Quote from: lindapowers on March 24, 2015, 21:48:32 PM
With joomla 3.4.1?

Yes
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 25, 2015, 00:32:18 AM
Quote from: jjk on March 24, 2015, 22:49:05 PM
Quote from: lindapowers on March 24, 2015, 21:48:32 PM
With joomla 3.4.1?

Yes

Damm this drives me crazy, what could cause that issue in the backend?
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: jjk on March 25, 2015, 08:24:09 AM
Did you already try the 'Rebuild' button in the Joomla Menu Manager?
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 25, 2015, 20:27:49 PM
Hi jjk, yeah I did several times with no apparent effect.

This is so strange I have no clue on what is going on. It happens the same with beez default template.

This guy is complaining for similar issues, cant see his shop homepage translated either https://forum.virtuemart.net/index.php?topic=128826.0 and another guy here also, there is something strange in the language switch with vm together with this joomla update.

Everything worked fine in previous joomla versions.

Why do I see the web translated in the mobile versiĆ³n?

I tried blaming the templaters but it happens the same in beez. Could be the route file used by vm? The rest of the website pages appear perfectly translated.

BTW you are more tan welcome to take a look in the backend cause this is driving me crazy and have no clue on how to solve it.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: jjk on March 25, 2015, 22:41:56 PM
At the moment I have no clue what to look for either. If you can test on a local copy of your site using xampp, you could try to update VM to 3.0.6.4. Maybe ask your hoster if he still has a backup using the previous Joomla version.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 25, 2015, 23:36:07 PM
Quote from: jjk on March 25, 2015, 22:41:56 PM
At the moment I have no clue what to look for either. If you can test on a local copy of your site using xampp, you could try to update VM to 3.0.6.4. Maybe ask your hoster if he still has a backup using the previous Joomla version.

I updated to 3.0.6.4 but still in the store details although it allows to change language only shows the description and terms of the default one.

For the issue here I noticed and even more weird thing. If i visit the the english version of our vm frontpage from a mobile device it shows correctly translated, if I then visit the same page from the desktop view it also works for the first view.

2 years ago we had a problem with the mobile view affecting the desktop view which ended in this response from yagendoo: "This is due to the fact that the mobile-options is stored in the joomla session which is saved in the database. I removed the session storage in your case so the problem should be solved."

So maybe a cache issue? Ill ask them.

------------------------------

As to why I can't see the vendor/store details of the additional languages in the backend I have no clue. Data is translated and stored in database but just wont show in backend.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 26, 2015, 18:56:19 PM
I deleted manually the table virtuemart_vendors_en_gb

When saving it from the backend is not being created, maybe there starts all the problem.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on March 28, 2015, 13:49:39 PM
Ok the conclusion to this nightmare.

The issue in the frontend is a template problem by yagendoo's plugin/framework.

The issue of not being able to change the store details in backend is actually a vm bug they are aware of already.

Regards
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: nub on May 02, 2015, 02:22:36 AM
Quote from: lindapowers on March 28, 2015, 13:49:39 PM
The issue of not being able to change the store details in backend is actually a vm bug they are aware of already.

Any news about this bug?
I have the problem in 3.0.8 now  :(
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: allamistakeo19 on May 11, 2015, 21:28:38 PM
Quote from: nub on May 02, 2015, 02:22:36 AM
Any news about this bug?
I have the problem in 3.0.8 now  :(

Me too. I had the problem in 3.0.6.2, and hoped that upgrading to 3.0.8 would solve it, but it did't.
I guess I'm going to have to manually edit the database table to enter my translations for the vendor description.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: lindapowers on May 11, 2015, 22:31:15 PM
The issue of the vendor is solved by downloading and using JCE editor.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: allamistakeo19 on May 12, 2015, 07:32:17 AM
Quote from: lindapowers on May 11, 2015, 22:31:15 PM
The issue of the vendor is solved by downloading and using JCE editor.

That has indeed fixed it for me. Thanks a lot for the tip!
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: allamistakeo19 on May 30, 2015, 05:56:16 AM
Looks like upgrading JCE Editor to version 2.5.1 breaks this workaround. I can no longer properly set the languages for the vendor description.

Re-installing version 2.4.6 over version 2.5.1 doesn't solve the problem, because it leaves behind javascript files from 2.5.1.

Solution if you have installed 2.5.1: uninstall JCE completely, and (re-)install 2.4.6.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: ptrouw on August 28, 2015, 10:34:10 AM
Same problem, only default language showing in the back-end with JCE editor v2.5.2. Strangely only shop translation isn't changing, products and categories are fine.
Installed v2.4.6, without uninstalling 2.5.2 and everything works fine again.
Title: Re: Multilingual issues after update to joomla 3.4.1
Post by: inu2005 on October 15, 2015, 14:27:45 PM
I have a website with Joomla 3.4.4 / Virtuemart 3.0.10 / JCE 2.5.8 in two languages: Dutch (default) and English.
I have a problem with saving the store description. Only the default language is showing in VM backend, despite the selected language. The translations are stored in the right VM language tables, but are not visible in backend.

JCE 2.5.8 does no longer offer a solution / workaround. The problem also occurs with TinyMCE editor.
Also see: https://www.joomlacontenteditor.net/support/forum/jce-virtuemart-language-problem

This issue must be solved by Virtuemart.