Print Page - [SOLVED]Confirmation mail not sent to the vendor owner but to the customer

Title: [SOLVED]Confirmation mail not sent to the vendor owner but to the customer
Post by: ZangiefJ on March 10, 2015, 15:51:11 PM

HI:

I use VM 3.0.6 + Joomla 3.3.1, have set up "confirmed" and "confirmed by shopper" in Default Order Status to send email to vender.

In this way, when the order is placed, customer do receive the confirm mail but me(as a vender) NEVER receiver any mail? I try different mail but same result.

Any idea?

THANK YOU!

Jeremy

Title: Re: Confirmation mail not sent to the vendor owner but to the customer
Post by: ZangiefJ on March 11, 2015, 04:41:45 AM

SOLVED!

Just asking my server provider to update the setting and all work!

Title: Re: [SOLVED]Confirmation mail not sent to the vendor owner but to the customer
Post by: Milbo on March 12, 2015, 21:50:09 PM

Thank you for coming back. This is interesting. I wonder what they did.

Title: Re: [SOLVED]Confirmation mail not sent to the vendor owner but to the customer
Post by: aagios on March 12, 2016, 17:48:44 PM

can you tell us exactly what are you told them and what they did to solve the problem?

Title: Re: [SOLVED]Confirmation mail not sent to the vendor owner but to the customer
Post by: kden on April 13, 2016, 14:40:54 PM

I am also interested to know what settings you told them to update. I have the same issue but the email and hosting providers swear nothing is wrong or out of date on their end.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: ZangiefJ on March 10, 2015, 15:51:11 PM