VirtueMart Forum

VirtueMart 1.1.x [ Old version - no longer supported ] => Questions VM 1.1 ( the only active board for the old version) => Topic started by: manojb05 on March 05, 2015, 07:40:25 am

Title: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: manojb05 on March 05, 2015, 07:40:25 am
Hi
Virtumart 1.9 & Joomla 1.5. After successfully registering, when a user clicks "Checkout>>", they are redirected to the Billing Address page, with an error message:

"Info: You are not a Registered Customer yet. Please provide your Billing Information."

The problem is, this info was already entered during the user's registration.  If you re-enter it, the same problem will continue to happen.  Why is VM not storing the billing address data?. How can i rectify the issue?
Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: GJC Web Design on March 05, 2015, 11:01:54 am
um..  your building a new site in J1.5/VM1.1?  Or has this suddenly started to happen?
Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: manojb05 on March 05, 2015, 12:55:30 pm
hi gjc... its 4 years old site. we not integrated paypal that time now we implemented the paypal in site. now its happend
Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: GJC Web Design on March 05, 2015, 13:53:32 pm
Ah you see - slowly the info trickles out...   ;)

so  - is the error coming from the paypal class or VM?

Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: manojb05 on March 05, 2015, 14:26:14 pm
its come out from VM
Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: GJC Web Design on March 06, 2015, 00:06:02 am
well I don't know
My site is J1.5/VM1.1.9 and uses paypal without problems -- has done for years
Title: Re: "Info: You are not a Registered Customer yet. Please provide your Billing Inform
Post by: manojb05 on March 06, 2015, 09:42:15 am
if anybody know  how can i rectify the issue?