VirtueMart Forum

VirtueMart 2 + 3 + 4 => 3rd party extension => Topic started by: David Kan on February 13, 2015, 04:56:45 AM

Title: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 04:56:45 AM
The product title: Virtuemart Printing Company Template

Details Page: http://cmsmart.net/virtuemart-templates/printmart-virtuemart-template

Demo: http://cmsmart.net/demo/printmart-virtuemart-template

Compatible: Joomla 3.x & Virtuemart 2.9.x --> VM 3.0.6.4

Version 5.1.0 available at http://extensions.virtuemart.net/vm-templates/virtuemart-printmart-template-detail

This section helps those who are going to use the template efficiently. Issues and solutions will be posted here for anyone who has the same interests to take consideration into
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 04:57:59 AM
ISSUE 1: CHANGE TEXTS

QuoteBought the printmart template a while back and been working on it offline. I have uploaded it on a live server and wondering  how do I change the text 'New Products' & 'New and Coming Soon Products' on my store front 'on home page'. I have tried searching but can't locate where to change this text.

Answer:

If you want change the text 'New Products' & 'New and Coming Soon Products' on home page, you can do like this

- The text "New Products", you have to search and change on file language\en-GB\en-GB.com_virtuemart.ini
- The text 'New and Coming Soon Products', you can change here language\en-GBen-GB.tpl_printmart.ini
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 05:07:43 AM
ISSUE 2: REMOVE "...+PRICE"

QuoteCan you please show me how to hide the +price after product or quantity in the template ?

Thank you so much.

Answer:

- You go to the product what has price on custom field. Then you click on Custom Fields tab of this product and changes price to 0 -> Save product.

Please look at the image below to more understands about this.

http://gyazo.com/f63e23181ccfee83fcc60226ae507f26

If you still add price for those custom fields but you don't want to show them, you have to modify code in Virtuemart Core.

QuoteCan you please hide the price in virtuemart core for me please or show me where to make the modification. thank you so much for your precious time.

Answer:

You can find the code which show price of custom field here in file below:

administrator\components\com_virtuemart\models\customfields.php

Before you modify the file above, you should backup all your site.

Beside, when you update Virtuemart to new version, the code will come back to the default code. You must note this.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 05:14:16 AM
ISSUE 3: ADD GOOGLE MAP ON CONTACT PAGE

QuoteI don't figure how to insert google map into Miscellaneous contact page. After contact top and before contact bottom there is <div class="contact-map"> what is the correct code for google map to show here? </div>

I tried with "iframe" and is not working.

Thank you!

Answer:

You into administrator choose System -> Global Configuration then choose tab Site -> Default Editor *
->Editor - JCE then into Component Contact edit it. Please see attached files
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 05:25:44 AM
ISSUE 4: ARABIC & PERSIAN LANGUAGES

QuoteI have purchased Print-mart template.
you are kindly requested to inform me :
1-if how i can make it right to left for Arabic and Persian languages.
2- how can i add Persian and Arabic language to it.

Answer

If you want to make this site right to left for Arabic and Persian languages, you must change all css which we created for it.

About second your issue, you can watch the below video then do follow it.

https://www.youtube.com/watch?v=XNI_B3RezgQ
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 05:38:35 AM
ISSUE 5: REMOVE SIMULATION

QuoteLinks such as "Browse Designs", "Upload Designs", and "checkout links" are not working. This page can be reached by selecting any menu item from top menu.

Please activate all three links.

Answer:

This is not the link. This is a simulation for the buying process.

If you upload the image and click to purchase the color of the icon will change.

Please check again!

QuoteCan this simulation be hidden from joomla control panel?

Answer:

It can't be hidden from joomla control panel . If you want to hide it, you go to "/templates/printmart/css/template.css", and edit in file template.css

We just disabled that simulation for you. You can check here

http://myashaprints.com/index.php/en/home/window-clings-detail

If you want to do it with other domain, you can follow the image below

http://gyazo.com/c5f9909e9e4078ce73c8bd8f3ae6a8fb
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 09:38:41 AM
ISSUE 6: Warning: include_once(): Failed opening

QuoteHi, I purchased printmart and after installation I have a problem, I see the following error messages and more within the site there is some problem in visulaizzazione of ajax shopping cart, it also registration form fields to be filled in narrowed as if they were wrong styles css

Warning: include_once(): Failed opening 'http://www.*****com/templates/printmart/thumb.php' for inclusion (include_path='.:/php5.5/lib/php/') in /web/htdocs/www.*****.com/home/templates/printmart/index.php on line 91

Answer:

The site appear this warning because the version PHP on your host doesn't have the same version for which we use.

To disable this warning, you must go to the admin -> Global Configuration menu -> Server tab then select None status in Error Reporting section.

Please open the link below to see that.

http://gyazo.com/7666d223652091f5006e690c7b600bfa
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 09:55:42 AM
ISSUE 7: INCREASED QUANTITY - TOTAL PRICE NOT UPDATE?

QuoteHi,. When I increase the quantity, the discount is applied correctly, but the total price does not update. (Example, one product is $40, two products also $40.) Shouldn't the total price update when the quantity increases?

Answer:

In page detail product, price changes when you choose custom files and it does not change when you change the number. But it is calculated correctly in your cart. This is the default in Virtuemart component .
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 10:00:56 AM
ISSUE 8: REMOVE BASE PRICE DISPLAY

QuoteOK another issue is how do i edit the base price? the field doesn't allow for editing when creating/editing a product. can i remove the base price display altogether and only display sales price?

Answer:

This is a simple issue. If you don't want to display base price, you can disable it in administrator. Please look at the link below to understand clearly.

http://gyazo.com/0f5b5e195d92ae1487a2fe5501c1f14f
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 10:04:33 AM
ISSUE 9: SITE NAME DISPLAY AFTER CHANGES

Quotethe sites name displays as 'printmart' even after making changes in global site configuration

Answer:

If you want to change site name, please follow the tip:

- You go to Com_virtuemart -> Shop tab then change Shop name.

Please view the image: http://gyazo.com/35b38f1315a69cdbb775a365c5fe3ec9
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 10:17:33 AM
ISSUE 10: CONTROL MENU ITEMS vs. CUSTOM FIELDS IN PRODUCT CREATION

QuoteHello I would like the following configurations to my template

TOP MENU ITEMS:Print Products, Artwork Guidelines, Print Templates, Custom Quote, Free Samples
LEFT MENU ITEMS:I would like the full comprehensive list of products to be shown. not the most popular
I am also having an issue getting the product options like card type, paper, and etc to show up when i create a new one. can this be fixed? thanks.

Answer

1. If you want change menu top, you go to "Menu->Menu Manager" and change changes as you want.
2. We just support like the demo, if you would like the full comprehensive list of products to be shown, you must make it yourself.
3. If you create a new options for a new product, You go to "Components->VirtueMart->Custom Fields" and you create new "Custom Field" or change "Custom Field" was created. (See attachments)
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 10:26:43 AM
ISSUE 11: CHANGE LANGUAGE ON DETAILS PAGE

QuoteHello, I can not find the place to edit this page I send you a screenshot thank you

Answer

You go into the source code, choosing templates -> printmart -> html -> com_virtuemart -> productdetails -> default.php and change it.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 13, 2015, 10:40:09 AM
ISSUE 12: REMOVE UNWANTED TEXT + QUANTITY

QuoteHi there,
1) I want to get rid of the unwanted text "No additional charges" & "+$..." etc. Those pull downs must be clean as in the above links.
2) I don't want shopper to choose quantity near 'Add to cart' button. I will provide it as custom field. So this 'Quantity' field has to be removed.

Answer

- If you want remove text "No additional charges", you go to"components->com_virtuemart->language->en-GB->en-GB.com_virtuemart.ini" search "No additional charge" and remove it.

- To remove quantity, you can hide it in file template.css (you go to "templates/printmart/css/ template.css").
Title: Re: Printing Company Template Q&A Support
Post by: jenkinhill on February 13, 2015, 12:39:07 PM
Quote from: David Kan on February 13, 2015, 10:40:09 AM
- If you want remove text "No additional charges", you go to"components->com_virtuemart->language->en-GB->en-GB.com_virtuemart.ini" search "No additional charge" and remove it.

Not recommended. Create a language override with the empty string, then you don't have to re-edit after every version update. FAQ:  http://forum.virtuemart.net/index.php?topic=113895
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 14, 2015, 04:37:16 AM
ISSUE 13: MENU LANGUAGE

QuoteWhen I enter and select Products Virtuemart the error attached in pdf file I get . could you help me?
Thanks

Answer:

Because you forgot to create menu for your language, thus the database didn't get your language, causing errors.

I've just added a new menu for you.

Now, you can visit product on your site at http://gyazo.com/829744497694f391e3290cb165aa7a19

Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 14, 2015, 04:50:40 AM
ISSUE 14: INCORRECT UPLOAD BOX DIMENSIONS

QuoteHi When uploading an image via the file uploaded the dimensions of box do not resize meaning left and right scrolling arrows appear - see attached screenshot. Please fix or give me instructions on what code to replace / add

Answer:

Please look at the image below:

http://gyazo.com/31d8c685bdca075a38d2f997938e11eb

The scroll right is true because it must be limited.

However, you can add new css for this popup.

You should install add-on firebug of Mozilla firefox browser then bug code.

You will see popup has parent class ptupload. You must begin to add new css for class ptupload and child class.

Remember, it's the class ptupload.

http://gyazo.com/36648f0ca71e13fc764e22a88d64c32e
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on February 14, 2015, 05:19:28 AM
ISSUE 15: ERROR FONT IN ADMINISTRATION

QuoteThe problem now is at back end is replace the symbol for another one different. I did a clean Joomla install and everything is find , no server problem, I do the start pack install and is show that.

Answer:

After you re-install quick-start package and one step checkout plugin, you can go to the folder
media\jui\fonts then remove all files in this folder. Next step, you override the fonts with the attached file.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on March 10, 2015, 05:46:29 AM
ISSUE 16: Call for Price
QuoteHello,

If a product has no price and I click on Call for Price, the link loads a page with no navigation, no template.

Please look into this for me.

Thank you.

Answer:

About error link "Call for Price", the link redirects to the page Ask Question Product.
If you have a question, you must login before asking about that product.
After login and click on link "Call for Price", you go to page which contain only Ask question form.
This page doesn't include header and footer of template.
It isn't error. So, you don't worry about that.
http://gyazo.com/7f5a6eeaefa76cef1db03523fced068d
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on March 10, 2015, 05:52:56 AM
ISSUE 17: CHANGE CUSTOM TABS TEXT

QuoteI cannot find how to modify the custom tabs on the Virtuemart product pages. I need to change the content of the tabs called 'Features' 'Ideals' 'Paper & Specs'.

Answer:

- In file templates/printmart/html/com_virtuemart/productdetails/default.php, we created some positions respectively with tabs in this page

        $mod_features = '{loadposition features}';
    $mod_banner_detail= '{loadposition banner_detail}';
    $mod_paper = '{loadposition paper}';
    $mod_delivery = '{loadposition delivery}';
    $mod_relatedproducts = '{loadposition relatedproducts}';
        $mod_complimentary = '{loadposition complimentary}';
        $mod_orderupload = '{loadposition orderupload}';

You can go to the positions in administrator to modify content of them.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on March 10, 2015, 07:26:38 AM
ISSUE 18: "Complimentary File Check" vs Prices Arrange on Homepage

Quote"On the issue of "Complimentary File Check": You have to create custom fields for the product so that it can upload files. In product "Magnets", I've created a custom fields for product and it shows normal. Link: http://ww3.fullcolor.ro/en/home/premium-business-cards/magnets-detail"

I did that, but still after I upload a file and click on "Complimentary File Check" button, nothing happened, I mean there is no way to sent a file for checking before creating an order, or this is the button supposed to do.

What css file should I use to rearrange the prices on homepage?

Answer:

- The box "Complimentary File Check" is custom HTML module, it isn't a link or a button.
You can remove or modify it.
- About the price on home page, you can add new css for it in file templates/printmart/css/custom.css or modify css in file templates/printmart/css/template.css
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on March 19, 2015, 10:10:31 AM
ISSUE 19: Module Login Pop-Up vs Translation

Quotein the fragment google search my web metadata have included in the homepage does not appear , nor that I included in virtuemart . Only contact information I included in virtuemar / shop / store / additional information appears

Hi,

The text of module popup login is defined on file
language\en-GB\en-GB.mod_login_popup.ini
If you want to translate them, you must copy that file to folder your language.
Example, your language is France. You have to copy file language above then change name for it like this
language\fr-FR\fr-FR.mod_login_popup.ini.

QuoteI have translated such file but can not find where to change the words aparecden in the frontend : Hi administrator, my account ...In the file you have indicated me I can not find the words HI , my account... that appear in the header- b menu. There are some other related file ?

If you want to translate word "Hi", you go to the file modules\mod_login_popup\tmpl\default.php then find to row like image below
http://gyazo.com/8d779c018eb412f75115b80a164a29a9
You can translate that word.
You go to this file: \templates\printmart\html\com_virtuemart\cart\padded.php then find the word that are highlighted, you can translated it in file language.

QuoteI searched the file padded.php indicated me but I don´t find the word "was added to your cart" I want to translate. There are some other file where I can search ?

Furthermore I have been able to change the word "HI " as you has told me , I just need to know where to find the words "My account" and " Cart" Rest of login module popup.

1. About first issue, you must find the word "was added to your cart" in folder
components\com_virtuemart\language\your_language

2. About word "My Account", you can search through the word below
http://gyazo.com/7da40a4882d3ea1395f56e1e0c622e52

You can find it in the language file of module popup login or language file of template
templates\printmart\language\en-GB\en-GB.tpl_printmart.ini
In this case, you must create a folder your_language in templates\printmart\language then copy template language file to it then translate word.
About word "Cart", you must translate it in the language file of module ajax cart.

Title: Re: Printing Company Template Q&A Support
Post by: Artemi0 on April 04, 2015, 08:26:57 AM
I've made some changes to the template, inserting a new position and that position aassigning a custom field type "Editor" . It works, text that I write in this custom field (Backend) appears in the shop right where I want (Frontend) but as PLAIN TEXT, no html codification.

In this post https://forum.virtuemart.net/index.php?topic=129182.0 (https://forum.virtuemart.net/index.php?topic=129182.0) I advise to solve this problem upgrade to the latest version of VM, but this is not possible with your template.

Two questions:

How do I resolve the problem of HTML "sanitized" by VM to write lists and headings?

and

They intend to update this template to version 3.x VM?
Title: Re: Printing Company Template Q&A Support
Post by: mhalter on April 06, 2015, 09:25:43 AM
Quote from: David Kan on March 10, 2015, 05:52:56 AM
ISSUE 17: CHANGE CUSTOM TABS TEXT

QuoteI cannot find how to modify the custom tabs on the Virtuemart product pages. I need to change the content of the tabs called 'Features' 'Ideals' 'Paper & Specs'.

Answer:

- In file templates/printmart/html/com_virtuemart/productdetails/default.php, we created some positions respectively with tabs in this page

        $mod_features = '{loadposition features}';
    $mod_banner_detail= '{loadposition banner_detail}';
    $mod_paper = '{loadposition paper}';
    $mod_delivery = '{loadposition delivery}';
    $mod_relatedproducts = '{loadposition relatedproducts}';
        $mod_complimentary = '{loadposition complimentary}';
        $mod_orderupload = '{loadposition orderupload}';

You can go to the positions in administrator to modify content of them.

Hello,

Could you please tell me the name of the module used for the "Ideals" tab.

I have checked the administrator area and have found the other modules, but have not located the particular module for "Ideals."

Any assistance would be appreciated.

Thanks!
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on April 06, 2015, 09:48:13 AM
"Ideals" tab is not a module, it's an echo

Here is the code:

<div class="tab-pane" id="ideals">
        <?php echo $this->loadTemplate('ideals'); ?>
   </div>

You can go to the file to view details: templates\printmart\html\com_virtuemart\productdetails\default_ideals.php



Title: Re: Printing Company Template Q&A Support
Post by: David Kan on April 06, 2015, 10:03:45 AM
Quote from: Artemi0 on April 04, 2015, 08:26:57 AM
I've made some changes to the template, inserting a new position and that position aassigning a custom field type "Editor" . It works, text that I write in this custom field (Backend) appears in the shop right where I want (Frontend) but as PLAIN TEXT, no html codification.

In this post https://forum.virtuemart.net/index.php?topic=129182.0 (https://forum.virtuemart.net/index.php?topic=129182.0) I advise to solve this problem upgrade to the latest version of VM, but this is not possible with your template.

Two questions:

How do I resolve the problem of HTML "sanitized" by VM to write lists and headings?

and

They intend to update this template to version 3.x VM?

We're following you on the ticket: http://cloodo.com/issues/14193

Please wait for an update

Thank you
Title: Re: Printing Company Template Q&A Support
Post by: mhalter on April 06, 2015, 10:57:09 AM
Quote from: David Kan on April 06, 2015, 09:48:13 AM
"Ideals" tab is not a module, it's an echo

Here is the code:

<div class="tab-pane" id="ideals">
        <?php echo $this->loadTemplate('ideals'); ?>
   </div>

You can go to the file to view details: templates\printmart\html\com_virtuemart\productdetails\default_ideals.php

Thank you for your help and quick reply!

Can the Product Short Description and Product Regular Description fill in the area in the tabbed sections rather than the "Features" and "Paper Specs"

The current set-up makes editing the Features and Paper for each product a tedious task by having to turn of and create multiple modules.

Having the Product descriptions next to the image and the current special features below the checkout area would be great.

Please advise and Thanks again!
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on April 06, 2015, 12:57:08 PM
For any customer who bought the template, please go to our helpdesk: http://cloodo.com/projects/cmsmart-support

We'll help you efficiently in time

Thank you
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on April 27, 2015, 12:39:12 PM
ISSUE 20: "Features" and "Paper Specs" Tabs

QuoteHello,

Can the Product Short Description and Product Regular Description fill in the area in the tabbed sections rather than the "Features" and "Paper Specs"

The current set-up makes editing the Features and Paper for each product a tedious task by having to turn off and on modules and create multiple modules for each of the products.

Having the Product descriptions next to the image and the current special features below the checkout area would be great.

Please advise and Thanks again!

You can't turn off and on modules and create multiple modules for each of the products because the "Features" and "Paper Specs" are created in code, they do not follow each product.

You can only change contents for the Features and Paper tabs and all products displayed them.

If you want to change position for anything, you can modify code
templates\printmart\html\com_virtuemart\productdetails\default.php
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on June 08, 2015, 13:10:22 PM
ISSUE 21: Problem with plugin

QuoteThe template does not display the custom field plugin in detail and the products created with virtuemart plugin vm custom size

The error can be fixed at the file file templates\printmart\html\com_virtuemart\productdetails\default.php
and remove the css:

.product-field-type-E {display: none;}

in the file templates\printmart\less\detail.less
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on June 08, 2015, 13:19:01 PM
ISSUE 22: "Add to cart" button disappearing

QuotePlease see the issue with "Add to Cart" button disappearing when customer changes any variable in the Instant Price Calculator.

If you choose all custom field, the add to cart button will display again. Look at the image to see it.
http://gyazo.com/9925d6b3d59ced1dafc3b6252581a3b4

You can copy the default.php file in the folder:
templates\printmart\html\com_virtuemart\productdetails

About the old default.php file, you should change the name for it but don't override it.

Similarly, you can copy the addtocart.php in folder templates\printmart\html\com_virtuemart\sublayouts
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on August 21, 2015, 09:58:04 AM
ISSUE 23: Change (Currency - Contact Us)

QuoteHow do I log into my Joomla Virtuemart Responsive Printing Company administrator account and also how do I change the default currency account to English Pound (£)

If you want to change Default currency, you can do it like image below

http://gyazo.com/f1a56b9423be4dbc71eae945b6dec5c2

QuoteWhere do I find the file for the Contact Us, as I need to edit the contents (address, phone number and fax number). Also where do I find the printmart logo to change it

You go to "Components ->Contacts-> Contact us" and change information in it.
You go to "Theme option->Theme Options" and change logo.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on August 21, 2015, 10:09:50 AM
ISSUE 24: Logo - Price Calculator

QuoteI have two things to ask you , I place my logo on the template and its coming small and also how the price calculator works and if i need to remove it from the template how can i do it? When I try to update the shop from the virtuemart configuration this message will appear on the top.

Warning

JUser: :_load: Unable to load user with ID: 1

JUser: :_load: Unable to load user with ID: 146

Error

vmError: Save failed with the following error: Username in use.

Also from the product menu I inserted a new product but its not appearing on my online store.

Could you please help me because I am lost and I need to upload it urgent :(

1. Logo: if you want to change logo size, you can modify css for it here

http://gyazo.com/9ab75233bda1e238f886e4ec2ee66e81

2. During product configuration, I selected "Do not Display Product". So when you have not entered the number of products it will not show. You can edit the backend. To remove the price calculator you can hide it in the file css (templates/printmart/css/core.css).

Title: Re: Printing Company Template Q&A Support
Post by: David Kan on August 24, 2015, 06:34:45 AM
ISSUE 25: Loop Redirect, Changing Contact Language

Quote1.  Loop back error - im getting this on products

https://gyazo.com/f2fc0ebdbd2b080b9b492448ec646f17

2. cannot seem to change some items on this page - contact us  want to change the headings and connot find it in the language file

https://gyazo.com/bc6be30743b37785a7a172252894d6df

1. Because you have unpublish category " Letterhead", so it has an error.
https://gyazo.com/2dabecf436ea5a23518308ed5b562c08

2. If you change language in page contact, you can go to "templates/printmart/html/com_contact/contact/default_address.php", then you search "City or Suburb, Postal/ZIP Code, Mobile" and change them.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on August 24, 2015, 06:38:49 AM
ISSUE 26: TEMPLATE CHANGE INFORMATION

QuoteHi, i try to change some in my template but every time i change in template.css rewrite itself, i now its a LESS compilation thing, please you can let me know where i find and change the parameter for add quantity in my product deteails.

You can style your site in file core.css(/templates/printmart/css/core.css).

You need to add css into beneath of file.
Title: Re: Printing Company Template Q&A Support
Post by: David Kan on August 24, 2015, 08:32:03 AM
ISSUE 27: BLANK PAGE FOLLOWING INSTALL

QuoteHi there.  I am experienced with web development and Virtuemart but I have not been able to fix a home page blank page issue.  I have reinstalled twice (both clean installs on empty database)

Because your server prioritize running file index.html . So to solve this problem,
you can delete file index.html.