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VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Development & Testing => Topic started by: John2400 on July 13, 2012, 02:54:23 AM

Title: 2.0.8 d no orders - appear in the back end
Post by: John2400 on July 13, 2012, 02:54:23 AM
I ordered three times - a simple product - emails arrive - no orders appear in the back end -

yes they are in the data base -

I have installed and re-installed c and d over and over as test.

* If you read this please test and confirm _  or say you have no issue with version d
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 13, 2012, 17:36:43 PM
Same issue on my site - no new orders shown, only the old ones!!!
But they are definitely in the database - in 3rd-party tools Artio vminvoice I can see the orders.

This has to be solved immediately, since there is currently no working actual version available!
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 13, 2012, 17:49:46 PM
Think, I got the reason for it:
in the database the field value for "virtuemart_vendor_id" is set to 0.

When changing the value to the correct vendor id, the order is shown correctly in backend.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 13, 2012, 21:47:11 PM
oha thanks! Fix will follow.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 13, 2012, 21:49:06 PM
Great! Thanks too!   :)
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 13, 2012, 21:52:32 PM
Hmmm interesting,

can it be that you are talking about orders you are doing as administrator? Because I just checked and the orders are there for normal shoppers. The code gives an hint about it, so when you can confirm that this is only for orders as administrator, would be a help.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 13, 2012, 21:58:38 PM
The order is done by a customer (the user id in field "created_by" is 0).
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 13, 2012, 22:10:34 PM
Please try the attached file, just replace the vmtables.php in backend  administrator\components\com_virtuemart\helpers

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Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 13, 2012, 22:19:24 PM
ok, just tried: this one works fine! :D
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 13, 2012, 22:37:58 PM
yehe, but that is too short time, we tried also the last version... and our orders do work and have the correct vendor_id. Also the ones of our tester. So this part of the code is working on every store of a table with vendor_id. So please test it a bit more,.. store a product, a category, paymentmethod.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 13, 2012, 23:15:37 PM
Hmmm, I think this version is better.

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Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 14, 2012, 00:58:12 AM
I did some more tests with the newest version of this file - still all looks good for me.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: John2400 on July 14, 2012, 02:06:46 AM
I used the second download and it worked perfectly - I notice that my revenue link also started to work .

I am going to mark this solved - The invoices issue - I see I had in earlier versions - so I now have version  2.0.8 d with the new vmtable.php replaced with this one.

I tested the invoices and printing - sorry I don't have these issues.

dj55b- could you write - your versions , joomla, VM - adn php in the next post -  When you say Manually put in oredr number - it sounds like you are using a third party - invoice ? am I correct secret Key?  youy might explain more - as My order area - in standard VM does not have these.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: John2400 on July 14, 2012, 07:35:00 AM
you should be able to go back- again back up your site first then reload - the 2.0.6 files. The VM file as a normal upload -
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 14, 2012, 11:49:26 AM
Please test this version

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Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 14, 2012, 12:08:01 PM
You should not go back to 2.0.6. The error IS NOT in 2.0.8c, only in the d version and was created thursday evening. I also updated  now the installer, so that the updater is correcting this automatically for you.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on July 14, 2012, 12:56:23 PM
latest version of vmtable.php posted here by Milbo works fine for me.

I´m using Joomla 2.5.6 + VM 2.0.8d + Artio VMInvoice + second version of vmtable.php, posted in this thread.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: erka on July 14, 2012, 14:03:31 PM
I have the same problem with 2.0.8d, haven´t tried with the new file yet.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: dj55b on July 15, 2012, 00:24:33 AM
I still don't see where 2.0.8 d is to be downloaded from. Mine VM still says I have the latest version, and looked at the download section, and that also says 2.0.8 c only.

Title: Re: 2.0.8 d no orders - appear in the back end
Post by: John2400 on July 15, 2012, 01:09:44 AM
Hi - some test versions are here - http://dev.virtuemart.net/projects/virtuemart/files

Then add in the text file below - then test .
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: dj55b on July 15, 2012, 06:01:55 AM
Hmm, I'm not sure why my one post was really removed from here... but still having that issue even though I'm now not getting that error message that I did before in the invoice.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: John2400 on July 15, 2012, 06:15:35 AM
I think the post was split - My issue initially was that in the orders field - there was nothing - it was blank.

Your issue was with being able to see the invoices but when you click on them then you get an odd message -

* We have resolved the problem with nothing showing up at all - that was a specific code issue which should show up in a fixed version in a few days.
* Think positive about the outcome - as they are trying to narrow down the last small bugs.

* So If you cannot find your post in the same forum - then start one and be exact in the description -
Thanks -
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: dj55b on July 15, 2012, 08:27:52 AM
I already have, and was sent over here, then was told its wrong ... This was the original post:

http://forum.virtuemart.net/index.php?topic=104985.msg349418#msg349418
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Renata on July 16, 2012, 00:22:39 AM
I have tested and following:

upgraded from 2.0.8a to d
using Joomla 2.5.6
also using external extension OPC (https://www.rupostel.com/checkout/one-page-checkout-for-virtuemart)
And your extension: Shipment for virtual products (http://extensions.virtuemart.net/extensions-virtuemart-2/shipment-for-virtual-products-detail)

i already had some issues with the download link but that seems to be solved. I do get a email confirmation about the pending order with info about the link (not the download link itself).

But no new orders are added at the order overview in the backend of VM.
Only new orders are added when you go to the product itself and when you select status on pending.
But if you change under the product itself from pending into f.a. shipped no email is sent to the vendor and customer so customer will not get the download link.

As you suggested i went to administratore>components>com_virtuemart>helpers:
i uploaded your vmtable.php.

Problem seems to be solved.

I hope above will be of any assistance to you.

Kind regards
Renata
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 16, 2012, 17:52:51 PM
The version E, has also a fix, which bring your orders back.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Renata on July 16, 2012, 18:07:41 PM
Thanks! I will update asap.

ps: the problem not to be able to delete orders via backend is also fixed with version e?

Kind regards
Renata
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Milbo on July 17, 2012, 10:21:31 AM
Mostly, hte problems arise, when you deleted the shipment/payment method of this order, this is not completly fixed.
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: Renata on July 17, 2012, 11:03:13 AM
Ok again thanks. Ill delete orders than via database which is no problem.

FYI now i use opc as described here above and only via this extension i have unpublished shipment address. I did not changed any scripts or what soever myself. Also when i try to delete an order via backend of virtuemart i don't change anything overthere. I just want to delete. After deleting, the order is still there, but all info about customer such as shipping/bill to address and email address is disappeared. This info was available before deleting.
I hope this info will be of any help to you

Kind regards
Renata Gravendijk
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: momentum on December 07, 2012, 10:12:50 AM
Hi Did you get an fix for this I have the exact same problem, thanks
Title: Re: 2.0.8 d no orders - appear in the back end
Post by: uschmi on December 07, 2012, 11:07:25 AM
In newer versions the problem was fixed (for me).