Hi,
I'm having troubles for one month since I updated Virtuemart (VirtueMart 3.6.10 10211) and my theme (https://www.olympianthemes.com/virtuemart-templates/zeus-virtuemart-template.html) the order confirmation email isn't sent to me (and I guess not to the buyer as well) and also if I try to generate an invoice I have this error : TCPDF ERROR: [Image] Unable to get the size of the image.
The picture exist in the folder and the url is correct, it's a png file and the size is like 60x48, I updated again the component com_tcpdf to 1.0.8 again in case, and removed the link to the picture file in the shipment option, the bug still occurs though.
Is there a way I can change a php file somewhere (tcpdf ?) to make it work again ? Can the bug be related to the theme update ? (I have problems with the product's url in the order as well, my site is multilingual)
Thanks for your help,
Nicolas
Earlier TCP had problems with png files .. don't know if that is still the case.. try a gif or jpg if u use a png
Don`t use png for vendor logo.
That is it.
Quote from: pinochico on March 09, 2020, 12:11:57 PM
Don`t use png for vendor logo.
That is it.
Thanks for your answers, indeed seems not matter which shipment / payment / vendor logo you use, if it's in png it won't work. I'll wait for a fix, but it's so boring.
This has been an issue for several years. I would not expect a fix for this. Use jpg.
Jörgen @ Kreativ Fotografi