VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: anton7755 on October 09, 2017, 10:03:53 AM

Title: Don't make order, products disappears from cart
Post by: anton7755 on October 09, 2017, 10:03:53 AM
Hi. Some people can not make a order. They click on button 'MAKE ORDER' in cart and nothing happen. Also products disappears from cart. This is problen happens not all. Complaints send regularly. Help me at this question, please. I lose clients and profit. Thanks.
Title: Re: Don't make order, products disappears from cart
Post by: Jörgen on October 09, 2017, 10:06:57 AM
Welcome to the forum

Please read this first:
http://forum.virtuemart.net/index.php?topic=79799.0 (http://forum.virtuemart.net/index.php?topic=79799.0)

regards

Jörgen @ Kreativ Fotografi
Title: Re: Don't make order, products disappears from cart
Post by: anton7755 on October 09, 2017, 10:23:05 AM
Ok.
VM 3.2.2
Joomla 3.7.5
PHP 5.6
URL http://domen162.webanimation.ru/
Title: Re: Don't make order, products disappears from cart
Post by: Jörgen on October 09, 2017, 10:30:54 AM
I can put Products in the cart.

This looks like a commercial template and this means that You should first speak to the developer of the template.

regards

Jörgen @ Kreativ Fotografi
Title: Re: Don't make order, products disappears from cart
Post by: anton7755 on October 09, 2017, 10:53:37 AM
I developed front-end this template.
I can to give access FTP or admin panel
Title: Re: Don't make order, products disappears from cart
Post by: AH on October 09, 2017, 11:48:47 AM
You should upgrade to the latest version of VM and Joomla

The version you are running may not be secure.
Title: Re: Don't make order, products disappears from cart
Post by: GJC Web Design on October 09, 2017, 12:00:38 PM
QuoteI developed front-end this template.

then try/test with the stock Beez or Protostar (i.e. no over rides)
Title: Re: Don't make order, products disappears from cart
Post by: Studio 42 on October 09, 2017, 13:53:01 PM
i see /component/virtuemart/cart?Itemid=0, this mean you dont added a hidden link fo main shop page and perhaps cart page.
In some case this get some troubles