VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: rayge on October 13, 2016, 20:08:59 PM

Title: We are sorry, no shipment method matches the characteristics of your order.
Post by: rayge on October 13, 2016, 20:08:59 PM
This shows up when not logged in. once logged in all related shipping methods appear.
I have a free shipping setup to be used if the cart is over $75 and that seems to show up if criteria are met. for the most part.

I am not sure how to debug WHY this is happening unless logged in.
I am kind of lost on this one  :(

ANY HELP would be appreciated!
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: GJC Web Design on October 13, 2016, 20:49:45 PM
if the method is filtered by country then it wont of course show till an address or logged

just change the error message to something sensible
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: rayge on October 13, 2016, 20:52:39 PM
Nope nothing is filtered by country. or shopper group.
Or any other restrictions that i can see.

They all say available for all.

Maybe this debug info might help??

Message
vmdebug PHP 5.4
vmdebug Show All Errors
vmdebug LangCount: 1 $siteLang: en-GB self::$vmlangSef: en self::$_jpConfig->lang en_gb DefLang en_gb
vmdebug vmTime: time to load config: 0.00320887565612793
vmdebug Start used Ram 10M
vmdebug Common jQuery is disabled
vmdebug getVendorId normal shopper
vmdebug Created new Calculator Instance
vmdebug gatherEffectingRulesForBill $hitsDeliveryArea 0 0 Var1:
Array
(
   
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: GJC Web Design on October 13, 2016, 21:23:11 PM
vmdebug shipmentmethod Free Shipping = FALSE for variable order amount = 49.95 Reason: is not at least 75
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: rayge on October 13, 2016, 21:33:05 PM
Right so that skips the FREE shipping.
I have 6 other UPS Shipment methods that SHOULD SHOW UP. and they DO when logged in.
thats why im so damn lost.

UPDATE
i added another TEST shipment method using VM SHipping. and it shows up..
When i switch it to the UPS plugin it then doesn't show up.

so this is specifically related to UPS plugin..
THOUGHTS???
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: rayge on October 13, 2016, 21:57:16 PM
OK now i get it. UPS CANT give any data without any address info. so yeah I need to change the error message.
Title: Re: We are sorry, no shipment method matches the characteristics of your order.
Post by: GJC Web Design on October 13, 2016, 23:27:04 PM
which is where we started...   ;)

enjoy...